Talent.com
Linuxcareers
Front Office IT Support Specialist - Trading FloorLinuxcareers • Sydney, AU
Front Office IT Support Specialist - Trading Floor

Front Office IT Support Specialist - Trading Floor

Linuxcareers • Sydney, AU
30+ days ago
Job description

BTIG APAC is a global financial services firm seeking a Front Office Technical Support Specialist for a 12-month contract in Sydney. The role provides on-site, front-line technical support to a trading and operations group of approximately 20 people, focusing on the reliable day-to-day operation of local network, storage, data-center, desktop, and systems infrastructure.

What You'll Do

  • Provide responsive, hands-on front-line technical support to Sydney-based trading and operations users
  • Support and maintain local network, storage, and data-center environment, escalating to regional or US teams as appropriate
  • Support and maintain desk-level Microsoft Excel, VBA, and Python tools by coordinating with owners and users to resolve issues
  • Administer and support Microsoft Office, SharePoint, Active Directory, and storage services
  • Build, maintain, and retire Linux virtual machines in line with agreed lifecycle and operational practices
  • Diagnose and resolve desktop, systems, access, and connectivity incidents with clear communication about impact and resolution

What You Need

  • Experience providing technical support in financial services, ideally within a front office or trading-floor environment
  • Strong Microsoft Office support skills, including SharePoint and Active Directory administration
  • Practical experience supporting network and storage services
  • Experience building and managing Linux virtual machines
  • Practical scripting and automation experience, particularly with VBA and Python
  • Ability to troubleshoot methodically, manage competing priorities, and resolve issues with appropriate urgency
  • Clear, respectful communication skills and ability to work effectively with traders, operations colleagues, and distributed technology teams
  • Authorization to work in Australia

Nice to Have

  • Ability to provide basic database support and coordinate larger database work with US technology team, including SQLHK01 estate
  • Experience supporting front office trading platforms such as Fidessa or Triton, including configuration, troubleshooting, and user support
  • Familiarity with database operations or infrastructure lifecycle management
  • Experience supporting storage migration or transition programs

#J-18808-Ljbffr

Create a job alert for this search

Front Office IT Support Specialist - Trading Floor • Sydney, AU

Similar jobs

Trade Support - Equity Options

Anton Murray ConsultingSydney, NSW, AU

An exceptional, newly created trading support position has become available in direct support of a Trading team focussed on Equity Options trading support.This position would suit an experienced op... Show more

ICT Business Analyst

Careerone Partner NetworkChatswood, NSW, AU

We are seeking a ICT Business Analyst to join our team and support data-driven decision-making across strategic initiatives, investment analysis, and operational improvement projects.This is a key ... Show more

Expressions of Interest - Real Estate Sales Associates

AveoAvalon Beach, NSW, AU

Aveo Retirement Communities – North Shore and Northern Beaches communities.K package (base + super) + $5K car allowance + KPIs (OTE $100K+).Are you passionate about people and looking to build a me... Show more

Technical Support Engineer Full-time

TomraSt Leonards, NSW, AU

TOMRA: Where Innovation Meets Impact.At TOMRA, we’re not just recycling - we’re reinventing it.Our mission? Clean Loop Recycling: a smarter, greener way to keep drink containers in circulation and ... Show more

IT Support Officer

Savills AustSydney, NSW, AU

The IT Support Officer plays a critical role in ensuring the smooth operation of Savills’ technology environment by providing timely technical support, resolving IT issues, maintaining systems and ... Show more

Office Coordinator

Valiant FinanceSydney, NSW, AU

We're a fintech start-up based in Surry Hills that is slowly expanding to cement our position as the market leading small business broker in Australia.We pride ourselves in setting up our people ("... Show more

Front Office Specialist - Client Enablement, AVP

2901 Charles River Development Inc Australia BranchSydney, NSW, AU

The Post Production Support Specialist (PPSS) supports customers post go-live of the Charles River Investment Management Solution (CRIMS) implementation.Their contributions include defining new cli... Show more

IT Support Officer - Sydney

Hwl EbsworthSydney, NSW, AU

Join a progressive, high-performing National IT team.Generous leave policies and flexible 4:1 work life balance.HWLE is not your typical law firm.Our rapid rise to become the largest legal partners... Show more

IT GRC Specialist - Fully Remote | Upto $120/hr

MercorSydney, New South Wales, Australia
Remote
Quick Apply

Headquartered in San Francisco, our investors include.Cybersecurity / IT GRC Evaluator.Evaluate AI-generated artifacts against domain-specific quality rubrics.Identify factual, aesthetic, and prese... Show more

Threat Response Technology and Capabilities Product Owner

MasterCardSt Leonards, NSW, AU

Mastercard powers economies and empowers people in 200+ countries and territories worldwide.Together with our customers, we’re helping build a sustainable economy where everyone can prosper.We supp... Show more

Support Worker - Zenitas Healthcare

Zenitas HealthcareLindfield, NSW, AU

Our name may be new, but were not.Collectively, weve been around for more than 30 years, with an established presence right across Australia as advocates of supported independent living, and a lead... Show more

WHS Coordinator

A W EdwardsSt Leonards, NSW, AU

A W Edwards is a multi-award-winning builder with over 105 years of experience in Australia.We deliver exceptional outcomes for our clients and their communities by creating places that people want... Show more

Support Worker - YIPP - Young International Professionals

YIPP - Young International ProfessionalsRoseville, NSW, AU

At YIPP (Young International Professionals), were recruiting for an Assistant House Manager role for one of our clients, a SIL home based in Roseville.In this genuinely rewarding and challenging ro... Show more

IT SUPPORT INTERN

Study And WorkSydney, NSW, AU

Australian and multinational companies.Our mission is to help candidates gain.IT department under the supervision of experienced professionals.This internship provides the opportunity to develop pr... Show more