Branch Lending Specialist

As our highly valued Branch Lending Specialist based in Chermside, your role will be to provide support and serve the local community as the first point of contact for our customers and their retail banking and lending needs, supporting our purpose of helping every Australian own their own home.

• Branch Lending Specialists build an ever-growing business network and actively promote Great Southern Banks's products and services to deliver on our Purpose and increase our target market share.
• As the Branch Lending Specialist, you work as a team with your Branch colleagues to serve our existing customers, helping them with new lending as well as developing new referral networks to introduce new lending customers to your branch.
• You manage and own your home loans through to completion, grow your pipeline and constantly scan for opportunities, helping all Australians own their own home.

You’ll make an impact by:

• Leadership: As a highly experienced and successful lender, you are seen as a senior team member in the retail network and a respected subject-matter expert.
• Networking and Lead Generation: Well-known and well-respected in your local community, you work closely with your Branch Manager to promote the Great Southern Bank Brand and purpose to our existing and future customers, through regularly strategic networking and business development activities.
• Sales Performance: You are accountable for the day-to-day operations of your service, including meeting service standards and performance targets.
• Process and Operations: You maintain a strong knowledge of Great Southern Bank’s lending and ancillary products, and you adopt sales strategies aligned with the divisional business plan

Do things differently with us

To succeed in this role, you will have:

• Minimum 2 years’ experience mortgage lending/credit assessment
• Demonstrated experience in working with all banking products
• Proven ability to network with key stakeholders and previous experience pursuing leads and obtaining business through network activities
• Self-motivated, driven and results oriented with a proven ability to apply cross-selling techniques for products and services
• Exceptional interpersonal and communication skills, with a strong customer and sales focus
• Ability to problem solve complex financial problems
• Strong ability to work autonomously whilst still maintaining strong connections with your team
• Demonstrated exceptional stakeholder management

You’ll stand out from the crowd if you have some of the following:

• Thorough knowledge and understanding of the Financial Services Code and Acts (e.g. FSRA, Credit Union Code of Practice, Privacy Act)
• ASIC Tier 2 requirement or ability to rapidly acquire
• Cert IV in Mortgage Brokering (desirable)

Why Great Southern Bank?

Whatever your role with us, you’ll be part of a force for good. We’re owned by our customers right here in Australia, so our success benefits everyday people and families. Working at Great Southern Bank, you’ll also enjoy a range of fantastic benefits, some examples include:

• Helping you unlock a brighter future by investing in your development and wellbeing, offering you study leave, a day for you and professional wellbeing coaching.
• Benefits that support you and your wellbeing so that you can thrive at work and at home, today and tomorrow. Enjoy access to our wellbeing centre.
• Helping you to achieve your financial goals and positively impact your family and community. We offer discounts on a wide range of Great Southern Bank products and services such as savings and transaction accounts, insurance, home loans and more!

Imagine working for a bank that truly helps people. You can.

At Great Southern Bank, we’re building a workplace where everyone belongs. We value diverse backgrounds, cultures, abilities and experiences - including Aboriginal and Torres Strait Islander peoples, veterans, people with disability, and the LGBTQ+ community - because it makes us stronger for our people, customers and communities. Through flexible working, collaboration and fair, inclusive decision-making, we empower our people to do their best every day.

We move with purpose, are curious about what’s next, remain focused on what matters most, and are always ready to find smarter ways to help our customers and communities thrive. Our people bring energy and initiative to a fast-changing environment, making thoughtful decisions that balance doing good for our customers with driving sustainable success for our business. If you enjoy working in a place where priorities evolve, ideas are valued, and every action contributes to something bigger, you’ll feel right at home here at Great Southern Bank.

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