Senior Strategy Manager
Flybuys • Melbourne, AU
30+ days ago
Job description
Your Role
- Develop and maintain the strategy for each Flybuys program partner aligned to the Flybuys corporate plan and partner commercial objectives.
- Define strategic priorities, trade‑offs and sequencing across short, medium and long term horizons.
- Refresh partner strategies based on performance outcomes, market dynamics and partner priorities.
- Lead the Partner pillar of the Flybuys corporate plan, ensuring coherence across partners and consistency with enterprise priorities.
- Develop the communications material using strong data support to frame the narrative to influence partner outcomes.
- Identify cross‑partner opportunities that scale coalition value (e.g. shared mechanics, platforms, or propositions).
- Surface strategic risks and dependencies relating to partners to ELT.
- Define and evolve commercial constructs (e.g. funding models, incentives, qualification mechanics) in partnership with Finance and Partner Success.
- Define partner‑level success measures aligned to strategy (member engagement, qualification efficiency, redemption behaviour, partner ROI).
- Partner with Data & Insights to interpret performance, diagnose issues, and refine strategic direction.
- Lead strategic discussions with partners in a collaborative, future‑focused manner.
- Influence internal teams to align behind partner strategies and agreed priorities.
- Prepare high‑impact materials for ELT, CEO, and Board discussions relating to partner strategy.
- Bring forward new strategic ideas, propositions, or business models that unlock incremental value.
Your Experience
- Tertiary Qualifications – ideally Business, Commerce, Law or equivalent business experience (MBA advantageous, but not essential).
- Demonstrated experience in retail or loyalty programs (ideal but not essential).
- 5-7 years’ experience in a similar role, ideally within a top tier management consulting firm.
- 3-5 years’ experience in external relationship management, with a track record of being able to influence outcomes.
- A proven track record in leading strategic engagements, projects and managing and influencing multi-disciplinary project teams.
- The ability to synthesize complex results and scenarios and communicate in a simple, but effective manner.
- Demonstrated people management and leadership experience.
- Budget management, with understanding of P&L and business reporting.
- Experience working with Partners to co‑design business solutions to drive customer engagement.
- Strong experience managing suppliers at all levels.
- Experience of insight tools and services, using data to drive business outcomes.
- A strategic thinking mindset, highly analytical in identifying problems to solve / opportunities to grow.
- A natural passion for working as a team, but also the ability to work autonomously and own outcomes.
Your Benefits
- Flybuysflex | work from anywhere, measured on outcomes
- Two well‑being days per year!
- Volunteer leave
- Ongoing learning & development programs and opportunities
- My Coles and Wesfarmers team member discount card
- Be Well Programs – Mind/Body/Soul
- Quarterly All Team events
- Hybrid social events
- New starter kit merchandise
It is a condition of employment that successful applicants undergo a National Police Check prior to commencing.
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