Receptionist / Customer Service / Administration Officer

Receptionist / Customer Service / Administration Officer

Be the first smile our customers see and an important part of our team.

Top End Motors is a third-generation family-owned mechanical workshop that's been looking after Kimberley locals for over 30 years.

We're looking for someone who genuinely enjoys helping people; you'll be the first person our customers meet, the voice on the phone, and an important part of keeping the workshop running smoothly.

Your day could include:

• Greeting customers and answering phones
• Booking vehicles and preparing job cards
• Managing customer enquiries and workshop paperwork
• General administration and data entry
• Assisting with invoicing and accounts
• Supporting the management team with day-to-day administration
• Helping improve office systems and processes
• Opportunities to learn payroll, bookkeeping, HR and business administration if that's something you're interested in.

About you

Our front office is the hub of the business. It's busy, fast-paced and you'll be working independently. You'll need to enjoy multitasking, thinking on your feet and delivering outstanding customer service.

You’ll be a great fit if you:

• Love talking with people and provide exceptional customer service
• Can confidently manage multiple tasks without becoming flustered
• Stay calm and organised in a fast-paced environment
• Are proactive and don't wait to be told what needs doing
• Have excellent communication skills, both face-to-face and over the phone
• Can think on your feet and solve problems independently
• Have strong computer skills and pick up new software quickly
• Take pride in keeping things organised and running smoothly
• Experience in administration or reception is preferred, but attitude, reliability and a genuine desire to help people are even more important. We'll happily train the right person.

What we offer

• Every second Friday off (9‑day fortnight)
• Competitive hourly rate
• Ongoing training and career development
• Opportunity to grow into office management, bookkeeping or finance if that's your goal
• Swap traffic for sunsets. Spend your weekends fishing, boating, camping, exploring waterfalls or discovering the Kimberley. If you're looking for lifestyle as well as a rewarding career, this could be the perfect opportunity.

Ready to join us?

Click Apply Now and send us your resume.

A cover letter isn't essential, but we'd love to know a little about you. Interviews can be held in person or via video call for interstate applicants.

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