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FBC Asia Pacific Inc
Outbound Call Representative / Call Out AgentFBC Asia Pacific Inc • Melbourne, AU
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Outbound Call Representative / Call Out Agent

Outbound Call Representative / Call Out Agent

FBC Asia Pacific Inc • Melbourne, AU
30+ days ago
Job description

Now Hiring: Outbound Call Representative / Call Out Agent


Location: Australia - Must be based in Australia


Are you confident on the phone and comfortable handling multiple campaigns in a fast-paced environment? We7re looking for a reliable and organised Outbound Call Representative to support a variety of businesses and services.


If you enjoy speaking with clients, managing follow-ups, and working towards targets — this could be a great fit for you.


About The Role


This position involves making outbound calls across different campaigns, managing follow-ups, and maintaining accurate records. You2ll need to confidently switch between services while keeping communication professional and structured.


Key Responsibilities



  • Make outbound calls on behalf of multiple businesses and services

  • Communicate clearly, confidently, and professionally

  • Follow call scripts/guidelines while adapting messaging as needed

  • Manage call schedules, follow-ups, and notes accurately

  • Maintain organised records of call outcomes

  • Work towards agreed performance and call targets


What We2re Looking For



  • 2–3+ years experience in outbound calling, customer service, or sales

  • Strong verbal communication and active listening skills

  • Excellent time management and organisational ability

  • Comfortable handling multiple campaigns/services

  • Professional phone manner with a positive attitude

  • Experience using CRM systems or call tracking tools

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Outbound Call Representative / Call Out Agent • Melbourne, AU