Shutdown Coordinator
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SchedulerSuperyou Therapy • Bassendean, AU
Scheduler
Superyou Therapy • Bassendean, AU
30+ days ago
Job description
Join Superyou Therapy and be the heartbeat of our therapy team, coordinating care, empowering clinicians and creating seamless client experiences.
Superyou Therapy is a WA-based, NDIS and privately funded allied health provider that’s reimagining how therapy is delivered. We set clear standards, support our team to meet them and stay focused on high‑quality client outcomes.
Based in Bendigo, the Scheduler is responsible for managing clinician calendars and therapy resources, supporting service innovation projects as required and ensuring clients are booked promptly, calendars remain accurate and scheduling issues are resolved without delay through clear and accurate communication, consistent follow‑through and strong attention to detail and time management.
Perks of joining our team:
- Competitive salary + superannuation, salary packaging up to $18,550 to maximise your earnings.
- Enjoy 3 Superyou days per year, on top of personal and annual leave.
- Work with a diverse, multidisciplinary team and earn $3,000 through our employee referral program for each successful clinician referral.
- Participate in regular social and wellness events to stay connected and rejuvenated.
- Access our internal reward and recognition platform to celebrate your achievements.
- Benefit from flexible work arrangements to accommodate a work/life balance.
Your Role
- Manage and maintain clinician calendars and therapy resources to support efficient service delivery.
- Communicate with clients, families, allied health professionals and external stakeholders to schedule services and confirm appointment details.
- Schedule client appointments within the designated region/allocation and meet agreed time frames.
- Resolve scheduling conflicts and changes promptly to minimise disruption to clients and clinicians.
- Work independently and coordinate closely with the wider team to keep operations on track.
- Use scheduling systems confidently and keep records accurate and current. Attention to detail and time management are mandatory.
- Prioritise competing requests, manage deadlines and stay accurate in a fast‑paced environment.
What You Need
- Australian Driver’s Licence and reliable vehicle.
- NDIS Worker Screening Check, or willingness to obtain it.
About you
- Must have high attention to detail and time management.
- Strong organisational skills and the ability to prioritise tasks on the go.
- Solutions‑based thinking and the ability to problem‑solve quickly and effectively.
- NDIS knowledge preferred, not essential.
- Previous experience as a Scheduler, Operations or logistics coordinator is highly regarded.
- NDIS Worker Screening Check (or you must obtain one prior to commencing).
This role will suit someone who is proactive, organised, enjoys challenges and is able to work in a fast‑paced environment. Please note: this role focuses on client appointment scheduling (not staff rostering).
Ready to apply
We actively welcome applications from People with Disability, First Nations Peoples, LGBTIQA+ people and individuals from diverse culture and linguistic backgrounds. Diverse perspectives make our work stronger.
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Scheduler • Bassendean, AU
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