RTO Manager

About us HammondCare provides expert aged care, home care, dementia care and palliative care for older people, regardless of circumstances, beliefs, background or financial situation. We are led by our not-for-profit, Christian foundations and backed by research and clinical expertise. When it comes to our people – those we serve and those who serve – we are committed to inclusion across race, culture, ethnicity, gender, sex, sexuality, religion and ability. In our innovative residences, our hospitals, or in client homes, we aim to set the global standard of relationship-based care for older people with complex needs. We’ve been caring for people for over 90 years – so, if you love to care, join us, and make a career move that matters. It's not just care, it's HammondCare.

About the Opportunity The RTO Manager provides strategic and operational leadership for HammondCare's RTO (Registered Training Organisation), ensuring the delivery of high-quality, compliant and financially sustainable education and training services. The role is responsible for leading all aspects of RTO operations, including governance, compliance, quality assurance, workforce development programs, funding opportunities, commercial growth and stakeholder partnerships. The RTO Manager ensures HammondCare's RTO meets all regulatory requirements while positioning the organisation as a trusted provider of workforce education and capability development within the aged care, health and community services sectors. Working closely with operational leaders and external stakeholders, the RTO Manager supports workforce capability needs and develops innovative training solutions that support HammondCare's strategic priorities, workforce sustainability and quality care outcomes. This is a 12 month parental leave position based at Hammondville with hybrid working opportunities.

What you will be doing

• Lead the strategic, operational and day to day management of HammondCare's RTO
• Ensure ongoing compliance with the Standards for RTOs, the VET Quality Framework and all regulatory requirements
• Represent the RTO in dealings with ASQA and ensure effective management of regulatory audits, reporting obligations, compliance activities, and responses to regulatory matters
• Drive the quality, effectiveness and continuous improvement of training and assessment services
• Identify, secure and manage external funding opportunities, grants and workforce development initiatives
• Develop and grow commercial education and training opportunities
• Build strategic partnerships that strengthen HammondCare's workforce capability and industry influence
• Lead a culture of quality, innovation and evidence-based practice in vocational education
• Ensure the RTO operates as a sustainable, high-performing business that delivers value to learners, HammondCare and the broader
• Developing and growing commercial education and training opportunities
• Identifying and securing external funding opportunities, grants and workforce development programs
• Ensuring high-quality training and assessment practices
• Building strong relationships with industry partners and stakeholders
• Leading continuous improvement, validation and quality assurance activities
• Managing RTO finances, reporting and business performance
• Supporting the development of innovative training solutions aligned to workforce need
• Developing RTO policy documents

What we can offer you

• NFP salary packaging ($15,900 tax free) plus meals and entertainment benefit (up to $2,650 tax free)
• Additional leave purchase options and 14 weeks paid parental leave
• Flexible working options, including hybrid arrangements
• Discounts on everyday products and services
• Discounted healthcare memberships - access to network of fitness centres and pools for employees and families
• Free access to independent counselling support for employees and families
• Health & Wellbeing programmes
• Reward & Recognition programmes
• Referral bonuses
• Career and professional development opportunities

We also offer generous scholarships for higher education, along with programs designed to develop leadership and management skills. Plus, enjoy a $1,000 bonus for successful employee referrals.

As a registered charity, we offer salary packaging that allows you to have up to $15,900 of your income tax free, along with the ability to spend up to $2,650 on accommodation, meals, and entertainment, all tax free. Pay less tax on your income and increase your take-home pay with these fantastic benefits! Enhance your wellbeing with Fitness Passport, offering discounted access for you and your family to local gyms, pools, and fitness centres. When you need additional support, our Employee Assistance Program provides free, confidential counselling sessions, ensuring you have the resources to thrive.

About you

• Commitment to engage and align with HammondCare’s Christian Mission, Motivation and Mission in Action
• At least 3 years demonstrated experience managing a Registered Training Organisation
• Experience leading and developing teams
• Strong knowledge of RTO Standards requirements and the VET Quality Framework
• Demonstrated experience submitting regulatory reports
• Demonstrated experience liaising with ASQA, including coordinating regulatory audits, responding to compliance enquiries and information requests, managing rectification activities, and maintaining audit-ready compliance systems and practices
• Demonstrated experience leading compliance, validation and quality assurance activities
• Experience managing training delivery and assessment systems
• Strong stakeholder engagement and relationship management skills
• Commitment to continuous improvement and workforce capability development
• Desirable: Certificate IV in Training and Assessment (TAE40116 preferred)
• Experience securing grants, funding programs or workforce development initiatives
• Experience working within health, aged care, community services or allied sectors
• Experience operating across multiple sites and stakeholder groups

Pre- Employment Checks All short-listed applicants for these positions will be asked to consent to a criminal record check and reference checks

HammondCare is committed to creating an inclusive workplace that promotes and values diversity and inclusion. We strive on creating an equal employment environment where everyone from any background can be themselves. Make a difference every day to the lives of older Australians in need by joining the team at HammondCare. We provide expert aged care, home care, dementia care and palliative care for older people, regardless of circumstances, beliefs, background or financial situation, led by our not-for-profit, Christian foundations and backed by research and clinical expertise. We’ve been caring for people for over 90 years, recruiting and developing passionate team members who can support older people through some of life’s most difficult circumstances. Whether it’s in our innovative residences, our hospitals, or at home, from the most complex situations to just offering a little help, we bring the same skill, experience and compassion to all we do. It's not just care, it's HammondCare. We recognise and celebrate individuals who go above and beyond in their work. Our Mission in Action Awards honour outstanding contributions, while our Service Awards acknowledge the dedication of employees who have been with us for many years. Frontline team members benefit from training in our industry-leading care model, as well as specialised courses in dementia and palliative care. We also offer generous scholarships for higher education, along with programs designed to develop leadership and management skills. Plus, enjoy a $1,000 bonus for successful employee referrals. As a registered charity, we offer salary packaging that allows you to have up to $15,900 of your income tax free, along with the ability to spend up to $2,650 on accommodation, meals, and entertainment, all tax free. Pay less tax on your income and increase your take-home pay with these fantastic benefits! Enhance your wellbeing with Fitness Passport, offering discounted access for you and your family to local gyms, pools, and fitness centres. When you need additional support, our Employee Assistance Program provides free, confidential counselling sessions, ensuring you have the resources to thrive.

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