Transport Support Lead (12-Months)

As the Transport Support Lead you will be responsible for to supporting efficient and cost-effective transport operations through transport cost management invoice processing claims management reporting and continuous addition to leading the Transport Administration function so that JB Hi-Fi Group can maintain safe and efficient transport networks and ensure optimal carrier performance and market leading B2C and B2B delivery capability.

Key responsibilities include but are not limited to:

• Cultivate a supportive and inclusive culture ensuring team member safety and well-being is prioritised.
• Maintain and manage team performance and conduct whilst also ensuring that appropriate feedback and recognition.
• Develop team capability through cross-training knowledge sharing and operational support to ensure effective coverage and resilience.
• Provide operational support during peak trading periods and business-critical events.
• Lead the transport administration function including accounts payable and customer damage claims that result from carrier negligence.
• Ensuring accurate and timely processing of transport spend and lead improvements in invoice reconciliation and look for ways to improve freight cost recovery.
• Manage transport cost reporting carrier rate cards and administration of carrier contracts in the network.
• Analyse transport costs operational data and trends to support decision-making and identify improvement opportunities.
• Partner with Operations Finance Systems carriers and external stakeholders to support operational performance and continuous improvement initiatives.
• Manage carrier audits and communicate to all parties support audit disputes and monitor the completion.
• Drive a safety culture through transport processes and provide reporting on COR incidents across the Group
• Promote awareness about compliance requirements and coach/train Group leaders team members and contractors to build capability and knowledge about transport processes and compliance.

Qualifications :

To be successful in this role you will need:

Essential:

• 5 years experience in logistics leadership roles.
• 3 years experience in transport operational leadership roles.
• Comfortable embracing change resilient in overcoming challenges and flexible in adjusting priorities all whilst maintaining a proactive approach to continuous improvement.

Preferred:

• Experience in retail logistics desirable.
• Experience with freight management systems.
• Experience in leading administrative functions such as accounts payable or claims.
• Knowledge of the Australian Consumer Law.
• Experience in conducting audits and managing corrective actions.
• Experience in delivering compliance training desirable.
• Knowledge of the transport industry transport equipment and relevant legislative and regularly requirements such as Chain of Responsibility.

Additional Information :

If you are interested in this exciting opportunity with us please click apply and upload your CV. All applications are strictly confidential.

JB Hi-Fi Group is an equal opportunity employer committed to providing a work environment that promotes diversity and inclusion. If this opportunity excites you (even if you feel that you dont meet 100% of the criteria) please dont hesitate to apply!

Remote Work :

No

Employment Type :

Contract

Experience: years
Vacancy: 1