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Duty Manager (Salary 80,150)accor hotel • East Melbourne, Victoria, Australia
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Duty Manager (Salary 80,150)

Duty Manager (Salary 80,150)

accor hotel • East Melbourne, Victoria, Australia
9 days ago
Job description

Job Description

As a Duty Manager you will complete the following tasks (but not limited to):

  • Support the Front Office Manager in the daily management of the Front Office department.
  • Ensuring the efficient and effective operation of the department during your shift while ensuring guest comfort and exceptional service at all times.
  • Leading by example in providing passionate knowledgeable and friendly service to all guests at all times.
  • Deal effectively with guest complaints and feedback in an efficient and professional manner
  • Implementing strategies to increase productivity and morale.
  • You will be well-presented with a positive and professional attitude and have a passion for hotel operations and providing exceptional customer service.
  • Promoting the Accor Live Limitless Loyalty Program.
  • Ability to work a flexible 7-day roster including AM PM and night shifts as required

Qualifications :

Qualifications

The successful candidate will have previous experience in a similar role plus:

  • C Class Manual Drivers License (Preferred).
  • Previous hotel experience in Front Office GSA/Supervisor or DM role (Min 2 Years).
  • RSA Certificate (Required).
  • Well-developed problem solving and analytical skills.
  • Exceptional customer service skills and the ability to motivate team members.
  • Time management skills with the ability to multi-task.
  • Opera experience desirable.
  • Ability to work across a 7-day roster.
  • Flexibility to work overnights.


Additional Information :

  • Valuable Savings and Perks: Enjoy discounted car parking right on site plus exclusive deals on food & beveragemaking every day at work rewarding as well as affordable.

  • Global Accor Privileges: Get access to special Accor family and friends room rates across the globe along with additional staff discounts at Accor hotels worldwideperfect for your next getaway or a holiday with loved ones.

  • Development and Opportunities: At Accor your growth is our priority. Join us for outstanding career development with world-class training and opportunities to advance across our global network.


Remote Work :

No


Employment Type :

Full-time


Experience: years
Vacancy: 1

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Duty Manager (Salary 80,150) • East Melbourne, Victoria, Australia