Field Forklift Mechanic/Service Technician

Job Description

Field Forklift Mechanic/Service Technician

\n

What you will do

\n

\n
• Servicing and repair of material handling equipment in a dedicated territory and customer base – help Crown build positive customer experiences.
\n
• Utilise the latest field‐based mobile technology to manage daily work schedule.
\n
• Maintain inventory input for company‐allocated service van and customer sites, delivering a professional level of service.
\n
• Gain experience dealing with Australia's top‐tier customer base.
\n
• Join the leading forklift service business in Australia – the largest forklift service provider.
\n
• Complete an 8‐week onboarding and industry‐leading training program.
\n
• Perform routine maintenance and complete service work – both reactive and planned.
\n
• Accurately maintain important service records of work performed.
\n

\n

Typical Crown Technician Tasks and Duties

\n

\n
• Conduct customer‐focused scheduled and 'breakdown' services.
\n
• Assist in the preparation of field‐based quotes for customers through job completion.
\n
• Record notes and file service records appropriately – provide high‐level customer service.
\n
• Access industry‐leading training and development and grade progression opportunities, including training less experienced technicians.
\n
• Maintain up‐to‐date technical knowledge, including emerging automation and telematics technologies.
\n
• Keep up‐to‐date with industry trends, new products and services.
\n
• Partner with the company to maximise additional sales and service across a dedicated customer base.
\n

\n

Requirements

\n

\n
• Prior experience as a forklift mechanic or service technician highly regarded but not essential.
\n
• Ability to perform scheduled maintenance, safety checks, and repairs.
\n
• Demonstrated mechanical aptitude.
\n
• Excellent problem‐solving skills.
\n
• Strong attention to detail.
\n
• Ability to work independently and as part of a team.
\n
• Good communication and customer service skills.
\n

\n

Why Crown Equipment?

\n

We are a family‐owned and run business with a global presence, offering the industry's best rates for service technicians, training, OTE, safety recognition programs, and career progression opportunities including management and engineering roles.

\n

Benefits

\n

\n
• Benefits program giving access to discounts and cashback from 400+ retailers nationwide.
\n
• Health and wellbeing platform supporting mental, physical and financial goals.
\n
• Corporate rates for private health insurance.
\n
• Inclusive working environment.
\n
• Employee Assistance Program for confidential counselling.
\n

\n

Job Details

\n

\n
• Seniority level: Entry level
\n
• Employment type: Full‐time
\n
• Job function: Other
\n
• Industries: IT Services and IT Consulting
\n

\n

How You Can Apply

\n

Submit your resume with details about your work experience and qualifications via the 'Apply Now' button.