Payroll Learning & Development Officer

Job Description

Overview \n

Join to apply for the Payroll Learning & Development Officer role at Department of Customer Services, Open Data and Small and Family Business .

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The Payroll Learning & Development team is part of Payroll Services, Department of Customer Services, Open Data and Small and Family Business.

Base pay range \n

A$89,514.00/yr - A$98,158.00/yr

Responsibilities \n

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• Work individually and as part of a team to meet changing demands and productivity requirements by developing and implementing effective training plans and coaching and mentoring payroll team members.
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• Coordinate, tailor and deliver training programs both in-person and remotely in accordance with our Training Needs Analysis to develop competency within Payroll Service Delivery teams.
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• Develop and maintain positive and constructive relationships with internal customers and other stakeholders to ensure that training and support materials are responsive to their needs.
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• Prepare and maintain learning and development materials e.g., work instructions, frequently asked questions, multimedia resources and tutorials to assist in the delivery of training, and support change management processes.
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• Actively participate in training evaluation and assurance activities to support continuous improvement
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• Participate in forums, communities of practice and working groups, as required, to support the development of QSS training knowledge, skills, and capabilities
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• Complete assigned tasks to meet changing deadlines.
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Qualifications \n

A background in payroll processing, or the ability to rapidly acquire this knowledge, will be highly regarded.

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Please note: This position is part of the Department of Customer Services, Open Data and Small and Family Business (CDSB) as part of the recent machinery-of-government changes. CDSB is currently in negotiations for a certified agreement to cover all CDSB employees. In the meantime, the Core Agreement conditions apply to this position.

Seniority level \n

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• Entry level
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Employment type \n

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• Temporary
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Job function \n

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• Other
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Industries \n

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• Government Administration
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Location: Brisbane, Queensland, Australia

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