Assistant Strata Manager

Job Description

Posted Sunday 19 July 2026 at 2:00 pm | Expires Monday 31 August 2026 at 1:59 pm

\n

As part of one of Australia's largest strata management companies, we provide competitive remuneration and stability in a growing industry.

\n

The impact you'll have:

\n

Our clients rely on us to manage their properties smoothly and professionally. As an Assistant Strata Manager with our BCS Illawarra branch , you'll play a vital role in keeping everything running behind the scenes. By responding to client enquiries, preparing documents, supporting meetings, and coordinating with internal teams, you'll help deliver the service our clients expect, which allows our Strata Managers to focus on client advice. This role is essential to maintaining client satisfaction and ensuring statutory deadlines are met.

\n

What you'll do:

\n

Every day is varied. One moment you're answering client enquiries, the next you're preparing minutes or chasing contractors. In this role you will:

\n

\n
• Respond to client enquiries with professionalism and follow through on resolution.
\n
• Prepare and issue meeting notices, agendas, and minutes.
\n
• Keep accurate records and support compliance and financial processes.
\n
• Liaise with internal teams to coordinate repairs, maintenance, and contractor requests.
\n
• Organise workloads to meet statutory deadlines and client expectations.
\n

\n

What you'll bring

\n

\n
• Customer service skills: Respond quickly and professionally.
\n
• Clear communication: Both written and verbal, with accuracy and professionalism.
\n
• Organisation and time management: Prioritise tasks and meet multiple deadlines.
\n
• Attention to detail: Maintain accuracy in records, documents, and financial tasks.
\n
• A growth mindset: Willing to learn strata processes and progress your career.
\n

\n

What's in it for you:

\n

At PICA Group, we want you to thrive. Here's how we support you.

\n

\n
• Growth : Gain training and career pathway options across PICA Group.
\n
• Flexibility : Balance work and life with 50/50 hybrid options.
\n
• Challenge : No two days are the same. Variety and deadlines will stretch your skills.
\n
• Belonging : Join a supportive team where collaboration and relationships matter. Giving Back : Protect people's homes and communities with the work you do.
\n
• PICA Perks : Discounts and wellbeing programs that support life inside and outside of work.
\n

\n

Who is PICA Group?

\n

We'reAustralia's leading strata and property services provider, with a trusted network of specialists in strata and facilities management, property development, debtrecoveryand legal services. For more than 70 years,we'veenhanced community living by caring for one of our customers' most valuable assets, their home.

\n

We'realso proud to be officially recognised asa great placeto work. Our employees recentlyparticipatedin an external survey, and 91% of our employees said that PICA Group is aGreat Place to Work TM! Ifyou'relooking for a workplace where you can grow, feel supported, deliver real value to customers, and help createa great placeto work, then this could be the perfect role for you.

\n

Everything we do is guided by our values: Say is Straight | Collaborate | Simplicity | Focus on Solutions | Delight the Customer| Get Things Done

\n

At PICA we value diversity and encourage a speak up culture where our people bring their whole selves to work to enhance community living for all.

\n

For up-to-date information about PICA Group, visit us:

\n

https://www.linkedin.com/company/prudential-investment-company-of-australia/mycompany/ https://picagroup.com.au/ You must have the right to live and work in this location to be considered for this opportunity.

\n

It is PICA Group's policy not to accept speculative CV's from Agencies, unless the role has been released directly to the agency. Should we require any assistance from agencies on any roles a member of the Talent Acquisition team will contact agencies directly.