Technician - Field Service - 2/1 - Residential

Job Description

You Will Make An Impact In The Following Ways \n

\n
• Engage customers in a courteous and professional manner. Anticipates and ensures prompt and efficient attention to customer needs.
\n
• Apply the use of specialized tools and follows documented procedures and policies to diagnose and complete repairs, including identifying and preparing required parts and tools.
\n
• Perform preventative maintenance activities as per documented schedules and standards on engine and related components in the field.
\n
• Escalate unresolved issues to more experienced Field Service Technicians and/or Supervisor.
\n
• Complete required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens.
\n
• Identify additional service opportunities with customer.
\n
• Complete training in line with skill and business requirements.
\n
• Maintain service vehicle and tools for cleanliness and proper operation.
\n
• Ensure adherence to all relevant Health Safety & Environmental policies, procedures and legislation and reports any issues / incidents to site management and to their supervisor.
\n
• Complete in workshop repairs as required
\n

Additional Information \n

\n
• 2 weeks on / 1 week off Roster - 12hr shifts
\n
• Competitive Annual Salary – Inclusive of applicable penalties and shift allowance.
\n
• 20% Remote Location Allowance
\n
• All your Safety equipment / PPE and uniforms are provided and laundered
\n
• Domestic Relocation from across Australia may be offered for the right candidate
\n
• Local Valid Drivers License is required
\n

To be successful in this role you will need the following: \n

\n
• Apprentice Trained Engine Technician (Cert III) or equivalent
\n
• Intermediate level of workshop or field service experience required
\n
• Intermediate level knowledge of and/or experience with engine products
\n
• Heavy Vehicle Experience preferred
\n
• HR License preferred
\n

Job \n

Service

Organization \n

Cummins Inc.

Role Category \n

On-site with Flexibility

Job Type \n

Technician

ReqID Relocation Package \n

No

100% On-Site \n

No

\n

#J-18808-Ljbffr