Service Administrator

Job Description

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• The opportunity to be part of a culture that is supportive, engaging and rewarding, whilst working in a fast‐paced environment
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• Be part of a successful business which has been in operation for more than 45 years
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• Onsite Parking / close to public transport including Bella Vista Metro
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What will I be doing:

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Reporting to the Service Admin Supervisor your role will include:

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• Receiving andresponding toa range of incoming customer calls
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• Raising purchase orders, logging and allocating Service Calls to our team ofTechnicians andsub-contractors
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• Reviewingcompleted job reports through Uptick and invoice once completed
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• Daily job scheduling for our Technicians
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• Providingsupport to our team of Technicians and sub-contractors to enable them to complete their service calls
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• Providing job progress updates to customers
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• Provision of monthly report to the Service Manager of outstanding jobs and invoices
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About You:

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• Willingness to learn
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• Strongly committed to providing high levels of customer service
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• Accuracy and efficiency in data entry
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• Excellent attention to detail
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• Strong interpersonal skills with the ability to communicate at all levels
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About the Crest Team:

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• Crest is a well-known, highly reputable brand within the air conditioning industry – we're proud of our brand
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• Strong reputation for quality products and service
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• Crest specialises in the Design, Supply, Installation, Service and Maintenance of Commercial, Industrial and Residential air conditioning equipment
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• Fabulous team of people - the very reason we continue to experience growth
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• Stability and security – which is demonstrated by the way our people stay long term
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What to do next:

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If you believe you're the person we're looking for APPLY NOW...