Operations Manager
Job Description
As an Operations Manager at Didi ANZ, you will play a pivotal role in driving pricing strategy and enhancing customer experience to ensure sustainable growth and competitive advantage. Your key responsibilities include:
\n
- Own end-to-end pricing decisions, including dynamic price adjustments, surge pricing models, and promotional campaigns.
\n
- Conduct deep-dive analytics to evaluate pricing effectiveness, elasticity, and ROI, ensuring alignment with business goals.
\n
- Collaborate with BI, Product and other teams to design and implement scalable pricing frameworks.
\n
Market & Competitive Analysis :
\n
- Monitor market trends, competitor pricing, and regulatory changes to inform strategic adjustments.
\n
- Develop segmentation strategies based on city dynamics, user behavior, and demand patterns.
\n
Customer Experience and Cross-Functional Collaboration:
\n
- Identify core user pain-points and work closely with regional and global teams to craft effective solutions using a wide range of levers.
\n
- Present actionable insights and recommendations to senior stakeholders, driving data-backed decisions.
\n
The Successful Applicant Will Have
\n
Experience :
\n
1–4 years of experience in strategy & operations, revenue management, business analytics, or related roles.
\n
Technical Skills :
\n
- Proficiency in MS Excel and SQL for data extraction/analysis.
\n
- Familiarity with Python for automation or advanced analytics is a strong plus (or high willingness to learn).
\n
Soft Skills :
\n
- Strong problem-solving skills and ability to translate data into actionable business strategies.
\n
- Entrepreneurial mindset with a hands-on, results-driven approach.
\n
- Bachelor’s/Master’s degree in Business, Economics, Mathematics, Engineering, or a related quantitative field.
\n
- Fluency in English (written and oral) for daily collaboration with global teams.
\n
- Adaptability to thrive in a fast-paced, ambiguous environment.
Seniority level \n
- \n
- Seniority level Mid-Senior level \n
Employment type \n
- \n
- Employment type Full-time \n
Job function \n
- \n
- Job function Other \n
- Industries Operations Consulting, IT Services and IT Consulting, and Internet Marketplace Platforms \n
\n
Referrals increase your chances of interviewing at DiDi by 2x
Sign in to set job alerts for “Operations Manager” roles. \n
Melbourne, Victoria, Australia 1 month ago
\n
Melbourne, Victoria, Australia A$200,000.00-A$230,000.00 3 weeks ago
\n
Melbourne, Victoria, Australia A$65,000.00-A$80,000.00 4 days ago
\n
Melbourne, Victoria, Australia 12 hours ago
\n
Melbourne, Victoria, Australia A$250,000.00-A$280,000.00 1 week ago
\n
Melbourne, Victoria, Australia 4 days ago
\n
Keysborough, Victoria, Australia 1 month ago
\n
Melbourne, Victoria, Australia 3 weeks ago
\n
Melbourne, Victoria, Australia 1 week ago
\n
Melbourne, Victoria, Australia 2 weeks ago
\n
Melbourne Airport, Victoria, Australia 3 days ago
\n
Melbourne, Victoria, Australia 6 days ago
\n
Melbourne, Victoria, Australia 2 weeks ago
\n
Greater Dandenong, Victoria, Australia A$100,000.00-A$120, hours ago
\n
Mulgrave, Victoria, Australia 2 weeks ago
\n
Melbourne, Victoria, Australia 2 weeks ago
\n
Mulgrave, Victoria, Australia 2 weeks ago
\n
Melbourne Airport, Victoria, Australia 2 weeks ago
\n
Melbourne, Victoria, Australia 4 days ago
\n
Gladstone Park, Victoria, Australia 5 days ago
\n
St Kilda, Victoria, Australia 12 hours ago
\n
Melbourne, Victoria, Australia 1 week ago
\n
Melbourne, Victoria, Australia 1 week ago
Senior Operations Manager - Ancillary Products \n
Laverton North, Victoria, Australia 2 weeks ago
\n
Melbourne, Victoria, Australia 3 weeks ago
\n
Melbourne, Victoria, Australia 8 hours ago
\n
Mornington, Victoria, Australia 1 week ago
\n
Melbourne, Victoria, Australia 1 month ago
Manager - Operations and Business Transformation \n
Melbourne, Victoria, Australia 6 days ago
\n
Laverton North, Victoria, Australia 4 days ago
\n
Melbourne, Victoria, Australia 2 weeks ago
Employee Relations & Operations Manager - Corporate \n
Melbourne, Victoria, Australia 1 month ago
\n
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr