Nurse Coordinator (RN)

Job Description

About VeteranCann

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VeteranCann is a patient-focused healthcare platform that supports current and former service members through trusted, compliant and personalised healthcare pathways across Australia.

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About The Role

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We are seeking a compassionate and highly organised Registered Nurse to join our team as a Part-Time Veteran Care Nurse Coordinator. This unique hybrid role combines clinical care coordination, telehealth patient screening, and in-clinic nursing consultations, with a strong focus on supporting veterans and their ongoing healthcare needs.

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Working closely with GPs and allied health professionals, you will play a key role in delivering person-centred care, improving patient outcomes, and ensuring continuity of care across a multidisciplinary environment. This part‐time position offers a combination of remote and in-clinic work, providing flexibility while allowing you to make a meaningful impact on the lives of veterans and their families.

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What You'll Own

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• Coordinate and manage ongoing care for veterans and other patients, ensuring continuity of care and regular wellbeing follow-ups.
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• Conduct telehealth pre-screening consultations, patient intake assessments, and comprehensive medical history reviews.
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• Prepare patient files and clinical information for GP review and assessment.
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• Identify clinical risks, contraindications, medication interactions, and escalation requirements.
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• Conduct face-to-face nursing consultations and intake assessments for new clinic patients.
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• Support chronic disease management, preventative health initiatives, and veteran health reviews.
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• Monitor patient progress and escalate clinical concerns where appropriate.
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• Liaise with GPs, specialists, allied health providers, pharmacies, hospitals, and community support services.
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• Assist with hospital admission and discharge coordination when required.
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• Build strong therapeutic relationships with veterans and their families, providing advocacy and ongoing support.
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• Identify psychosocial, mental health, and support service needs, facilitating appropriate referrals and care pathways.
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• Educate patients on treatment pathways, care plans, and available support services.
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• Assist with patient recalls, follow-up scheduling, and continuity of care initiatives.
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• Maintain accurate and timely clinical records in accordance with AHPRA, Medicare, DVA, privacy, and clinical governance requirements.
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• Participate in quality improvement initiatives, clinical audits, and ongoing professional development activities.
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What You'll Need

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• Current unrestricted AHPRA registration as a Registered Nurse (RN).
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• Minimum 2 years of post-registration clinical nursing experience.
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• Experience in care coordination, chronic disease management, primary care, telehealth, or community nursing.
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• Strong clinical assessment, patient engagement, and documentation skills.
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• Excellent communication and interpersonal skills, with the ability to build rapport with diverse patient groups.
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• Ability to work autonomously while collaborating effectively within a multidisciplinary healthcare team.
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• Experience using clinical software systems and telehealth platforms.
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• Strong organisational, time management, and problem-solving skills.
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• A patient-centred approach and genuine passion for improving health outcomes.
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Highly Regarded

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• Experience working with veterans or veteran-focused healthcare services.
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• Care coordination experience within primary care settings.
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• Mental health, chronic pain management, or complex medication management experience.
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• Knowledge of Medicare and DVA processes.
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• Rural, regional, or outreach nursing experience.
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• Current Driver's Licence.
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What We Offer

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• Hybrid Work Model
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• A competitive salary and awesome benefits package
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• A supportive and positive work environment
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• Opportunities to grow and develop your career
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• Opportunity to transform lives through alternative medicine
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