Customer Concierge

Job Description

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Place Estate Agents - One Group

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Full-time role | Brisbane-based (Inner-South)

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An exciting opportunity has become available for a dedicated Team Admin Assistant / Concierge / Personal Assistant to an award-winning agent! This is a pivotal, fast-paced support role within a high-performing, award-winning team, where you will act as the right-hand to a top-performing agent, taking ownership of day-to-day operations to ensure the team runs seamlessly while delivering exceptional client experiences.

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Suited to someone highly organised, proactive, and process-driven, this role requires a confident individual who thrives on accountability, structure, and achieving results. More than just a job, it offers a genuine long-term career pathway within a business that values growth, performance, and team culture.

Day In The Life \n

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• Manage and coordinate the team's calendar and their day-to-day, as well as Lead Agent's diary, appointments, and daily schedule to ensure efficiency and preparedness
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• Keep the team accountable and on schedule - anticipating needs and staying one step ahead
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• Oversee buyer enquiries, organise inspections, and ensure timely follow-up
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• Assist with open homes, private inspections, and Auction campaign coordination
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• Liaise with clients, buyers, solicitors, and third parties with professionalism and confidence
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• Maintain accurate CRM records and manage client databases
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• Prepare pre-listing kits, appraisal packs, and appointment materials
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• Support the end-to-end listing to settlement process
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What You Will Bring To The Table \n

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• Previous real estate administration, PA, Concierge or Sales support experience highly advantageous;
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• Strong organisational skills and the ability to manage multiple priorities
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• Thrives in fast-paced, high-performance environments
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• Proactive, solutions-focused mindset
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• Exceptional communication and presentation skills
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• Valid QLD Driver’s Licence
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• Availability to work full-time, where Saturday availability may be required
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Benefits \n

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• Dream Manager mentor program
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• Ongoing training & development events
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• Supportive, ambitious and high-energy team culture
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• Clear pathway for long-term career progression within a rapidly expanding business
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About Place Estate Agents \n

At Place Estate Agents, we work hard - and we celebrate hard. We provide an environment where motivated individuals thrive in a performance-driven culture with unlimited opportunity. Expect recognition, reward, professional development, and a strong social culture where people genuinely enjoy coming to work.

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If you’re driven, organised, and ready to align yourself with a high-performing agent and team, we’d love to hear from you.

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