Store Team Member - Penrith

Job Description

The Opportunity

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Universal Store is looking for passionate, customer focused team members to join our store team. If you love working with people, thrive in a fast-paced retail environment, and are driven by delivering exceptional service, we want to hear from you.

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Responsibilities

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• Deliver exceptional customer service and create memorable in-store experiences.
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• Build strong relationships with customers and develop a loyal client base.
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• Contribute to achieving sales targets and store performance.
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• Support day-to-day store operations, from stock room to shop floor.
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• Maintain visual merchandising standards and store presentation.
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• Work collaboratively as part of a positive and high-performing team.
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Skills & Experience

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• Previous retail experience, ideally in fashion or customer-focused environments.
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• Strong passion for customer service and sales.
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• Warm, enthusiastic personality with excellent communication skills.
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• Ability to build rapport quickly and confidently with customers.
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• Flexible, reliable, and adaptable to change.
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• A proactive attitude with a willingness to go above and beyond.
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What We Offer

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• Ongoing training and development, both technical and leadership focused.
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• Opportunities to grow your retail career within the business.
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• Regular feedback and support to help you achieve your goals.
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• A strong, supportive team culture.
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• Honest and transparent leadership.
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• A dynamic environment where your contribution is valued.
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Our Values

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• Care for Everyone
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• Here to Help
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• Make it Work
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• Better than Good
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• Contribute
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