Practice Manager

Job Description

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• Permanent Opportunity based in Brisbane's inner suburbs
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• ASAP start!
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About Our Client

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Work in a well established healthcare provider in Brisbane, known for delivering exceptional care and professional services. As a medium sized organisation, they pride themselves on their commitment to operational excellence and patient satisfaction.

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Job Description

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• Manage day‐to‐day clinic operations to keep workflows smooth and consistent.
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• Lead and support the reception, admin, and bookings team, helping them stay organised and confident on busy days.
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• Review, refine, and improve processes around patient flow, scheduling, and administration.
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• Oversee billing, invoicing, financial consent processes, and ensure accuracy of patient records.
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• Coordinate clinician schedules, consulting rooms, and (where relevant) surgical bookings.
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• Maintain compliance with healthcare standards, privacy requirements, and internal policies.
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• Build strong working relationships with clinicians, referrers, hospital partners, and service providers.
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• Identify opportunities to streamline operations and support the clinic's longer term goals.
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The Successful Applicant

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• 3-5+ years experience as a Practice Manager or senior admin lead in a specialist/surgical practice (neurosurgery, orthopaedics, cardiology, ENT, etc.).
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• Strong leadership experience supporting reception, admin, billing, and surgical bookings teams.
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• Solid understanding of Medicare, private health billing, informed financial consent, and debtor management.
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• Experience coordinating surgical bookings and managing pre/postoperative administration.
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• Confidence with practice management software such as Genie, Gentu, or Bluechip.
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• Someone calm, organised, great with people, and able to handle escalations smoothly.
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What's on Offer

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• Competitive salary between $95,000 and $105,000 AUD.
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• Permanent, full-time role based in Brisbane with onsite parking and access via public transport
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• Opportunity to work in a respected healthcare practice.
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• Engaging and supportive team environment.
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• ASAP start
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