SodaStream Key Account Manager - Big W & Kmart

Job Description

Overview

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The KAM - Big W and Kmart is responsible for the strategic development and management of key relationships with Big W and Kmart, acting as the primary point of contact to drive sustainable sales growth and expand market share within these mass merchant channels.

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Responsibilities

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• Serve as the primary contact for Big W and Kmart, proactively identifying opportunities for growth and efficiencies while putting the consumer at the heart of every decision; develop and execute strategic joint business plans that align with SodaStream's objectives and the retailers' goals, leveraging data and empathy to anticipate consumer needs.
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• Achieve and exceed sales targets, KPIs, and profitability goals for assigned accounts by analysing sales data, market trends, competitor activity, and shopper insights to create actionable category strategies; optimize product ranging, placement, promotional campaigns, and pack-price architecture to drive category growth and eliminate waste.
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• Cultivate strong, collaborative relationships with key stakeholders at all levels within Big W and Kmart, leading regular business reviews to present performance results, discuss future strategies, and ensure partnerships that foster open dialogue and mutual respect; actively seek feedback and listen curiously to build trust and influence.
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• Collaborate cross-functionally with internal teams including Marketing, Supply Chain, Finance, Trade Marketing, and field sales to ensure seamless execution of account plans, consistent brand messaging, and in-store excellence; think end-to-end, break down silos, and prioritize what is best for PepsiCo as a whole.
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• Develop accurate sales forecasts, manage budgets, and monitor financial performance to optimize profitability for SodaStream and retail partners; work efficiently by being digitally enabled, simplifying processes, and scaling best practices.
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• Identify and secure new business opportunities within existing accounts, such as new product launches or expanded ranging, while challenging the status quo and acting with courage to enable transformational change.
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• Coordinate promotions, product launches, and trade terms negotiations, ensuring compliance with IBP procedures and focusing on what matters most to deliver results quickly and decisively.
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Any other duties as required, always acting with integrity and behaving in a transparent and authentic way.

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Qualifications

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• A minimum of 5-7 years of experience as a Key Account Manager or National Account Manager in the FMCG sector, with a proven track record of successfully managing major mass merchant or discount retail accounts such as Big W and/or Kmart.
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• Strong analytical and problem-solving abilities, with proficiency in sales analysis, forecasting tools, and category management software.
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• Exceptional negotiation, communication, and presentation skills to build trust and influence at all levels.
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• A bachelor's degree in business, marketing, or a related field is highly regarded.
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A proactive, results-oriented individual who thrives in a fast-paced environment, is highly organized, self-motivated, demonstrates entrepreneurial thinking, and excels in coaching and developing talent.