Technical Specialist (D365 CE) ACT

• Join a leading Solutions Provider driving innovation and transformation for our customers
• Gain exposure to enterprise digital transformation projects
• Be part of a collaborative team that values knowledge sharing, innovation and technical excellence
• Avail flexibility to work from home 2 days a week – ACT location
• Join a leading Solutions Provider driving innovation and transformation for our customers
• Gain exposure to enterprise digital transformation projects
• Be part of a collaborative team that values knowledge sharing, innovation and technical excellence
• Avail flexibility to work from home 2 days a week – ACT location

About Us

At Canon Business Services, we're a technology solutions partner for ambitious organisations. Across Australia, New Zealand and the Philippines, we help customers move past roadblocks, embrace opportunities and achieve real business outcomes through smart technology, business process and workplace solutions. By combining deep expertise with a focus on outcomes, we help organisations move faster, work smarter and unlock what's next.

What makes Canon Business Services different is our people and our solutionist mindset. We don't jump to quick fixes, we look deeper, ask the right questions and work closely with our customers to solve what really matters. Through our Truly Care approach, we listen with curiosity, plan with expertise and deliver with efficiency, building trusted partnerships that create lasting value and real results.

About The Role

The role combines hands‑on development, technical leadership and customer engagement, supporting the delivery of modern business applications built on Microsoft Dynamics 365 Customer Engagement and the Power Platform. Working closely with customers, project teams and stakeholders, you will contribute to solution design, develop scalable applications, participate in technical governance activities, and help organisations maximise the value of Microsoft's low‑code and business applications ecosystem. The role offers exposure to end‑to‑end project delivery, customer consulting and ongoing innovation initiatives.

Scope of the Role

• Implement Dynamics 365 CE and Power Platform solutions aligned with Microsoft best practices
• Deliver solutions using Power Apps, Power Pages and Power Automate
• Participate in requirements gathering, workshops, agile ceremonies, testing and deployment activities
• Conduct code reviews and contribute to technical documentation and solution governance
• Collaborate with customers and project teams to deliver successful business outcomes
• Support sales and presales activities, including demonstrations, technical discussions and RFP responses
• Identify opportunities for improvement, innovation and platform optimisation
• Share technical expertise and best practices across the wider Solutions team
• Participate in customer engagement activities and onsite workshops where required

About You

You are an experienced Microsoft business applications professional with strong technical skills and a passion for solving business challenges. You enjoy working directly with customers, developing modern applications and contributing to the success of complex technology projects. Key Skills and Experience include:

• 5+ years' experience developing solutions using Microsoft Dynamics 365 CE and Power Platform
• Strong experience with Power Apps, Power Pages and Power Automate
• Experience working across Dynamics 365 modules such as Sales, Customer Service, Customer Insights, or Field Service
• Experience with Microsoft .NET, Azure DevOps, Visual Studio and associated development tools
• Experience integrating Power Platform solutions with reporting and analytics platforms, including Power BI
• Strong analytical, troubleshooting and problem‑solving capabilities
• Experience delivering projects using Agile methodologies
• Experience working directly with customers in support, consulting or project delivery environments
• Experience with PCF development, Azure integrations, Power Platform build pipelines or PowerShell scripting will be highly regarded
• Power Platform and Dynamics 365 certifications such as PL-200 or PL-400 will be advantageous

What We Offer

In return, you'll have the opportunity to work on meaningful Microsoft technology projects that deliver real business value for customers. You'll collaborate with experienced architects, consultants and developers while continuing to build your technical expertise through certification pathways, challenging projects and ongoing learning opportunities. We offer flexible working arrangements, a supportive team culture and the opportunity to grow your career within one of Australia's leading technology and business services organisations. When you join Canon Business Services, you'll be part of a business that invests in your growth and development. You'll have the opportunity to work alongside talented experts, contribute to meaningful outcomes for customers and take on new challenges that help you build your career. Together, we're creating smarter solutions, delivering real results and making a genuine impact for the organisations we support. Benefits include but not limited to:

• Bonus Leave including Birthday leave, Canon Day leave, Kyosei Day
• Training and development opportunities to help you bring your goals to life
• Wellbeing benefits, including everything from discounted health insurance to flu vaccines to confidential counselling
• Canon products offered at discounted rates
• Education assistance to support the cost of any external training that gives you new skills for your job

We believe in the power of an inclusive and diverse workforce. We trust you will bring your authentic self to work and we will focus on making sure that together, we make a strong contribution to the broader community in which we operate. Where possible, flexible working arrangements are the norm, as we know a better work‑life balance can improve your motivation, performance, and productivity.

As an equal opportunity employer focused on strengthening our inclusive culture, all applicants will be considered and we welcome applications from people of all ages, cultures including Aboriginal and Torres Strait Islander peoples, abilities, religious beliefs, national origin, sexual orientation and gender identities. Benefits/perks may vary depending on the nature of your employment with Canon Group and the country where you work. All applicants must be eligible to work in the country they are applying to at the time of application.

Successful applicants will be notified of next steps.

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