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Millennium Technology Services
Change Advisory ConsultantMillennium Technology Services • Yea, VIC, AU
Change Advisory Consultant

Change Advisory Consultant

Millennium Technology Services • Yea, VIC, AU
30+ days ago
Job description

Job Description

About the job Change Advisory Consultant

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Basic Qualifications

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  • 10+ years of experience with an Advisory / Change management consulting background.
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  • Exposure to Large IT / Telco service change and/or transformation delivery programs where infrastructure, cloud, security and applications domains were in-part or all in-scope as part of a major program of work.
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  • 5+ years' Advisory or SME experience supporting large-scale enterprise and/or Telco based service automation, operational automation (EMS/NMS/OSS) and have had exposure to Agile / SAFe operational transitions / transformations from legacy ITIL based processes.
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  • Strong experience developing Learning & Development Programs, Skills Assessments and Organisational Redesign programs and experience.
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  • Significant IT Operations Transformation and/or operations experience
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  • Proficient in English, written and verbal
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  • Strong communications skills, in written documentation as well as in presentations
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  • Strong experience in liaising with all levels of personnel including very senior management and technical subject matter experts
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Preferred Qualifications

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  • Previous consulting experience in a big consulting firm
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  • Understanding Management of Change (MOC) methodology
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  • Advanced degree in a related Business, or Technology discipline
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  • Familiarity with Cisco and Enterprise IT Operations & Operational Management systems (i.e. Service Now, API Driven Workflows, Software Development Lifecycle (SDLC) and IT Operations Systems including EMS, NMS, OSS, BSS, CMDB and ITIL Domains.
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  • Familiarity with IT Service Management (ITSM)
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  • Possess PROSCI and/or AgilePM certifications
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  • Managed and delivered IT engagements for large, Enterprise customers.
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  • Hands‐on experience in engagements where Operations as well as People & Change execution was part of an enterprise level transformation initiative
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  • Must be flexible and adaptable; able to work in ambiguous situations
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  • Must enjoy spending time with customers (internal and external) and other market representatives to understand their needs, and to define innovative solutions that meet the end customer's business requirements
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  • Strong verbal and written communication skills, with the ability to work effectively across internal and external organizations
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  • Analytical, able to work effectively in a matrixed organization, adept at navigating multiple workstreams
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Change Advisory Consultant • Yea, VIC, AU

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