Data Analyst

Job Description

Company Description

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At JB Hi-Fi, we're more than just one of Australia's largest and most trusted retailers – our team is passionate, knowledgeable, and down-to-earth; we work hard and love what we do. We help people with better ways to live, learn, work, and play, offering the latest in technology, consumer electronics, home entertainment, and appliances at great prices.

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We offer unbeatable value, world-class brands and exceptional customer service across our 300+ store network, online, and in our commercial division, JB Hi-Fi Business.

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JB Hi-Fi is the perfect place to power your career, and we're excited to hear from you.

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Why join JB Hi-Fi?

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• Fast paced and exciting environment where diversity is celebrated, and creativity and ideas are valued.
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• Competitive remuneration to recognise our team for their effort, which depending on the role, may include generous sales commission and other fantastic incentives to celebrate success.
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• Access to exciting career opportunities and comprehensive training and development programs as part of the broader JB Hi-Fi Group (which includes JB Hi-Fi Australia, JB Hi-Fi New Zealand, The Good Guys and E&S Trading).
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• Fantastic discounts across the JB Hi-Fi Group, including access to VIP supplier pricing and promotions.
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• We offer 12 weeks paid parental leave for eligible primary carers (and a gift for new parents) and we embrace flexibility and offer hybrid working models for eligible roles.
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• Our Employee Assistance Program (EAP) provides counselling and a wide array of other wellbeing resources for our team members and their families.
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• Our Helping Hands workplace giving program has raised millions for our charity partners to support positive impact in the community.
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• Demonstrating our commitment to sustainability, we are on track to reach our goal of net zero carbon emissions by 2030 and continue to improve the way we reduce, reuse, and recycle.
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Job Description

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Reporting to the Head of Business Improvement and Risk, this role will utilise data and analytics to deliver trusted insights that support decision making and continuous improvement across the JB Hi-Fi Group. You will partner with stakeholders to develop and maintain reporting and analytical solutions, translating enterprise data into meaningful insights that support business outcomes within the Business Improvement and Risk function.

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Other Responsibilities Will Include

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• Deliver reporting, analytics, and data solutions that support business performance and decision making.
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• Generate actionable insights from complex data to identify opportunities, assess initiatives, and improve outcomes.
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• Collaborate with stakeholders to leverage analytics, automation, and AI to optimise processes and drive operational efficiency.
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• Ensure analytical outputs are accurate, reliable, and aligned to business needs.
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• Support data quality, governance, reporting and visualisation initiatives to improve the consistency, reliability and usability of business insights.
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• Provide analytical expertise, stakeholder guidance and support for Business Intelligence solutions and improvement initiatives.
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Qualifications

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• Tertiary qualification in IT, Computer Science, Business, Finance or a related discipline, and/or 3-5 years' experience in a data analytics, business intelligence or reporting-related role
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• Working knowledge of data and analytics platforms, reporting and business intelligence solutions, data governance principles and ethical use of data.
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• Experience developing queries, scripts and analytical solutions using data from multiple sources, with proficiency in SQL and exposure to Python and/or R.
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• Strong experience developing data visualisations, dashboards and paginated reporting solutions using Power BI.
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• Demonstrated ability to build effective stakeholder relationships and communicate analytical insights to both technical and non-technical audiences.
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• Experience in data cleansing, enrichment, metadata management and data quality improvement activities.
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• Experience using AI-enabled tools and automation technologies to support data analysis, reporting, insight generation or process improvement.
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• Experience working within reporting and analytics development practices, including testing, version control and deployment processes.
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Additional Information

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JB Hi-Fi Group is an equal opportunity employer committed to providing a work environment that promotes diversity and inclusion.