Project Manager - CRM Automation

Job Description

1 week ago Be among the first 25 applicants

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Direct message the job poster from The Talent Initiative

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Founder | Director | Talent Acquisition | Recruiter | Leader | Innovator | Mentor | Recruitment Tragic | All round nice guy (may or may not look...

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The Talent Initiative is to bring this Senior Project Manager role to our Melbourne market. If you have a passion for delivering complex CRM and marketing automation projects, especially on the Microsoft tech stack, and want to make a real impact in the NFP sector, this could be your next big move.

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About the Role:

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You'll be the driving force behind a critical Fundraising CRM Marketing Automation initiative, leading the end-to-end implementation of Microsoft-based solutions (think Dynamics 365, Power Platform, Azure) that will transform stakeholder engagement and fundraising success. This is a high-visibility project where your leadership, strategic mindset, and collaborative approach will make a genuine difference.

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Key Responsibilities:

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• Lead and manage the full CRM implementation lifecycle, ensuring alignment with strategic organisational goals.
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• Collaborate with internal and external stakeholders, driving consensus and delivery across all project phases.
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• Produce and present high-quality executive reports and presentations for senior leadership and board stakeholders.
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• Establish and maintain robust project governance, ensuring compliance with internal standards and regulatory requirements.
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• Oversee application development, customisation, and integrations within the Microsoft ecosystem.
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• Coordinate cross-functional teams (IT, fundraising, marketing, operations) for seamless and timely project delivery.
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• Proactively identify risks, develop mitigation strategies, and ensure projects stay on track and within scope.
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What You'll Bring:

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• Proven experience delivering CRM projects (ideally Microsoft Dynamics 365) from inception to completion.
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• Strong stakeholder engagement and relationship management skills at all levels.
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• Expertise in executive-level reporting, performance dashboards, and financial updates.
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• Experience managing vendors and service-level agreements.
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• Technical know-how across Microsoft technologies (Power BI, SharePoint, Azure).
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• Leadership skills with a focus on collaboration, change management, and continuous improvement.
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Why Join?

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• Play a pivotal role in a project that truly matters.
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• Work with a values-driven organisation making a positive impact.
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• Collaborate with passionate, talented teams.
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Time to connect?

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Apply now or reach out to Dan at The Talent Initiative on 0418 351 545 for a confidential chat, or email dan@thetalentinitiative.com.au.

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Seniority level

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Mid-Senior level

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Employment type

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Contract

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Job function

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Project Management and Information Technology

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Industries

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Staffing and Recruiting

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Referrals increase your chances of interviewing at The Talent Initiative by 2x

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