HSEQ Operations & Delivery Leader

Arup’s purpose, shared values and collaborative approach has set us apart for over 80 years, guiding how we shape a better world.

The Opportunity

The HSEQ Operations & Delivery Leader will operationalise the target operating model (TOM), seeking out opportunities for efficient and equitable service across the time zone. They will manage the common services (e.g. procurement, compliance training, digital systems, management systems and procedures) that support the time zone they work in. The role holder will be pivotal in integrating the HSEQ function, enabling and leading:

• The introduction of common ways of working, driving a consistent approach to HSEQ across the time zone.
• The enhancement of skills, upscaling areas local expertise and capabilities, and identifying areas for growth and development of capability.
• The enhancement of customer experience, actively seek customer feedback. The role will improve the raising of HSEQ standards and quality.
• The provision of specialist and technical HSEQ expertise. The individual will address technical and regulatory queries.

This role incorporates the following tasks and activities:

Leadership

• Have good strategic relationships with all key stakeholders, understanding their drivers, and confidently influence, challenge and engage with them, to present, when necessary, a compelling and credible case for change.
• Foster a culture of innovative thinking, collaboration and continual improvement.
• Proactively create a psychologically safe and inclusive environment to ensure true collaboration and alignment, that encourages open dialogue and diverse perspectives.
• Provide clear direction, support to motivate team members to deliver an excellent service to their customers.
• Efficiently allocate resources and manage workloads to ensure an excellent and equitable service is delivered to customers.
• Foster a collaborative and inclusive team environment that encourages open dialogue and diverse perspectives.
• Identify individual’s training needs and opportunities for professional growth and development.
• Mentor and coach team members to enhance their skills and career progression.
• Deputise for the Regional HSEQ Leader.

Strategic Direction:

• Strong understanding of the strategic direction of clients and how HSEQ strategy can enhance their plans.
• Ability to communicate HSEQ and firm strategic plan into practical actions across all their time zone
• Understands the importance of time-zone consistency, balances this with the need for local flexibility and adaptation
• In depth understanding of operational risk profile/context of their time zone against growth ambitions

External Influence:

• Invest in growing your external presence, making connections in Arup client companies and partners, attending industry events.
• Collaborate with a professional network within and outside of Arup, investing time to learn how other organisations and professions approach HSEQ.
• Strong recognition within industry of profile/position and how Arup, plus their own brand, influence industry outcomes.
• Establish top 10 client list and relationships across the region to drive deeper relationships with towards influencing beyond contractual value.
• Help develop Arup’s external HSEQ offering

Deliver Excellence:

• Business partnering: Partner with the HSEQ Business Partners and Leaders within the time zone, coaching and challenging, to cross-skill and develop, encouraging best practice and consistency. Identify areas for growth and development of capability.
• High Quality: Promote high standards of work. Ensure team have structured, consistent and efficient approaches to deliver work on time and to a high standard with consideration for the context and stakeholders involved.
• Consistency: Lead the consistency of service across the time zone, introduce standard ways of working and common processes. Actively eliminate unwarranted variance and inconsistency.
• Compliance: Consolidate the compliance management for the time zone, including legal registers, compliance reviews and actions. Address any technical and regulatory queries
• Emergency Preparedness: Lead business continuity, consolidating plans across the time zone. As subject matter expert, advise regional leaders on the preparation of emergency plans and ensure that the routine testing of emergency communication systems, such as Everbridge and International SOS is carried out.
• Data: Promote the importance of data integrity, reliability, accuracy to the team, driving forwards ways to use data to improve our service to the business
• Digital: Manage the administration and support of digital HSEQ systems for the time zone, collaborating closely with other regions and the global leads for Quality, Assurance and Environmental Management. Advocate continual improvement and enable team to generate solutions to solve and improve processes.
• Training: Manage any regional-specific learning, such as regulated compliance training. This will include the regional administration of HSEQ learning i.e. expiration management.
• Reporting: Commission, lead and review reports for your area of the business. Present insights to leadership and lead discussion on mitigating solutions
• Customer focus: Have a strong customer focus, actively seek customer feedback across the time zone, identifying what could be enhanced and future needs.
• Investigations: Oversee the provision of significant HSEQ investigations. Lead lessons learnt cascades
• Subject Matter Expert: Act as an SME within audits, providing specialist knowledge and expertise as required.
• Adaptability: Demonstrate and role model a positive, growth mindset, embrace new ways of working, willingness to learn new skills to enable flexibility in a dynamic work environment
• Legislation: Understand the legislation complexities across region, ensure requirements are met.

Is this role right for you?

• Degree or similar equivalent high-level qualification in an HSEQ related subject
• Over 10 years of experience in leading or delivering HSEQ outcomes in or around high-hazard industries
• Experience of implementing standards in high-hazard industry
• Experience of creating procedures and implementing standards in ISO accredited organisations
• Strong commercial acumen preferred
• Understanding the professional services environment
• experience in managing teams remotely is preferred

What we offer you

At Arup, we care about each member’s success, so we can grow together.

Guided by our values, we provide an attractive total reward package that recognises the contribution of each of our members to our shared success. As well as competitive, fair, and equitable pay, we offer a career in which all of our members can belong, grow and thrive – through benefits that support health and wellbeing, a wide range of learning opportunities and many possibilities to have an impact through the work they do.

We are owned in trust on behalf of our members, giving us the freedom, with personal responsibility, to set our own direction and choose work that aligns with our purpose and adds to Arup’s legacy. Our members collaborate on ambitious projects to deliver remarkable outcomes for our clients and communities. Profit Share is a key part of our reward, enabling eligible members to share in the results of our collective efforts.

Explore the perks of a career with Arup Australia:

• Hybrid working policy and flexible working hours.
• Paid parental leave for the primary carer of 16 weeks or 32 weeks at half pay and as well as generous unpaid leave benefits.
• Paid parental leave for the non-primary carer of 4 weeks plus the opportunity to access extra paid and unpaid leave of up to 16 weeks if you later become the primary carer (any leave taken at the time will be deducted from the total 16-week parental leave benefit).
• Birthday leave
• Annual leave loading
• Ability to purchase additional leave of up to 20 days for permanent employees.
• International mobility opportunities
• Insurances (life & income protection)
• Interest free solar energy and bicycle loans
• Novated car lease
• Ovasaver including discounts, vouchers, cashback, and exclusive offers on more than 300 retailers.

Different people, shared values

Arup is an equal opportunity employer that actively promotes and nurtures a diverse and inclusive workforce. We welcome applications from individuals of all backgrounds, regardless of age (within legal limits), gender identity or expression, marital status, disability, neurotype or mental health, race or ethnicity, faith or belief, sexual orientation, socioeconomic background, and whether you’re pregnant or on family leave. We are an open environment that embraces diverse experiences, perspectives, and ideas – this drives our excellence.

Guided by our values and alignment with the UN Sustainable Development Goals, we create and contribute to equitable spaces and systems, while cultivating a sense of belonging for all. Our internal employee networks support our inclusive culture: from race, ethnicity and cross-cultural working to gender equity and LGBTQ+ and disability inclusion – we aim to create a space for you to express yourself and make a positive difference. Discover more about life at Arup at www.arup.com/careers/your-life-at-arup.

We are committed to making our recruitment process and workplaces accessible to all candidates. Please let us know if you need any assistance or reasonable adjustments throughout your application or interview process, and/or to perform the essential functions of the role. We will do everything we can to support you.

Our Application Process
Please apply directly through our applicant tracking system. Shortlisted candidates will be contacted by Talent Acquisition to discuss next steps. Stay safe online – Arup will never ask for your bank details as part of our recruitment process.

Arup does not accept unsolicited resumes from recruiters or employment agencies. #LI-nn1