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Salesforce Industries Architect – Comms CloudThe HR Ally • Sydney, New South Wales, Australia
Salesforce Industries Architect – Comms Cloud

Salesforce Industries Architect – Comms Cloud

The HR Ally • Sydney, New South Wales, Australia
8 days ago
Job description

Location: Sydney Australia
Experience: 1012 Years
Employment Type: Permanent

Role Overview

We are looking for an experienced Salesforce Industries Architect Comms Cloud (Vlocity) to lead technical and functional architecture for Salesforce implementations within the Telecommunications industry.

Key Requirements

  • 1012 years of overall Salesforce CRM implementation experience.
  • 5 years of hands-on experience with Salesforce Communications Cloud / Vlocity.
  • Strong Telecommunications industry experience.
  • At least one end-to-end Salesforce Industries (Vlocity) implementation preferably in Telecom.
  • Strong knowledge of CPQ Order Management EPC and CLM on Vlocity.
  • Hands-on experience with OmniStudio including OmniScripts DataRaptors Integration Procedures and Cards.
  • Strong Salesforce development knowledge across Apex SOQL/SQL XML/JSON Visualforce JavaScript SOAP and REST APIs.
  • Experience in legacy CRM/system migration to Salesforce/Vlocity.
  • Strong Salesforce configuration integration and development capabilities.
  • Salesforce Communications Cloud certification is preferred/required.

Key Responsibilities

  • Provide technical architecture oversight and governance for Salesforce/Vlocity projects in the Telecom domain.
  • Lead technical and functional design sessions and define scalable Salesforce/Vlocity solutions.
  • Architect and develop solutions using Apex Lightning Web Components Visualforce and related technologies.
  • Design and implement Vlocity solutions using Industry Console OmniStudio Cards OmniScripts DataRaptors Integration Procedures and Product Modelling.
  • Lead custom development integrations and data migration activities.
  • Mentor technical teams and provide guidance on Salesforce/Vlocity development and integration best practices.
  • Support delivery teams in resolving complex technical and architectural challenges.
  • Promote best practices reusable solutions and continuous improvement across the Salesforce/Vlocity ecosystem.

Must-Have Skills

  • Salesforce Industries / Communications Cloud (Vlocity)
  • Telecommunications domain experience
  • CPQ Order Management EPC & CLM
  • OmniStudio / OmniScripts / DataRaptors
  • Salesforce configuration & development
  • Apex LWC SOQL REST/SOAP integrations
  • End-to-end Salesforce/Vlocity implementation experience

Good to Have

  • Agile certification
  • Experience leading large-scale Salesforce transformation or migration programs


Experience: years
Vacancy: 1

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Salesforce Industries Architect – Comms Cloud • Sydney, New South Wales, Australia

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