Fallshaw Group is seeking an experienced Internal Technical Sales & Trade Counter Sales professional to join our team in Silverwater, NSW. This is a full-time position that combines technical expertise with exceptional customer service to drive sales and support our trade and retail customers. You will be the face of Fallshaw Group at our trade counter, providing specialist advice, processing orders, and building lasting relationships with clients across various industries.
\n
Key responsibilities
\n
Manage the trade counter and provide expert product knowledge and technical advice to walk-in customers and trade partners (lots of training provided)
\n
Process customer orders accurately and efficiently, ensuring timely delivery and correct billing
\n
Identify customer needs and recommend appropriate products and solutions that meet their specific requirements
\n
Build and maintain strong relationships with regular and new customers through outstanding service and follow-up
\n
Handle customer enquiries via phone, email and in-person with professionalism and courtesy
\n
Maintain accurate records of sales transactions, customer details and inventory levels
\n
Look after the showroom including merchandising and restocking. Use the walkie stacker to unload/load pallets from trucks - training provided, no licence required.
\n
What we're looking for
\n
Proven experience in trade counter sales, technical sales or a similar customer-facing sales role
\n
The ability to quickly learn technical specifications and features
\n
Proficiency in sales systems, point-of-sale software and basic computer skills
\n
Strong organisational skills and the ability to manage multiple customer requests simultaneously
\n
High level of professionalism, reliability and attention to detail
\n
What we offer
\n
Monday to Friday 7.30am - 4.00pm. No work on weekends or public holidays!
\n
Bright, sunny work environment with natural light and windows and a happy, positive work culture
\n
A competitive salary package with great career progression opportunities
\n
A stable, established business with a strong reputation in the industry
\n
You will never be bored - always busy!
\n
About us
\n
Fallshaw Group is a leading manufacturer of quality products and services to the industrial, healthcare, hospitality and commercial sectors. With a commitment to excellence, customer service and innovation, we have built strong relationships with customers across Australia. Our team is dedicated to providing expert advice, reliable products and exceptional service that our customers can depend on. We pride ourselves on our knowledgeable staff, diverse product range and our ability to respond quickly to market needs. Fallshaw Group is an inclusive employer that values diversity and welcomes applications from candidates of all backgrounds.
\n
Apply now
\n
If you are an experienced in sales or customer service and ready to take on this exciting opportunity with Fallshaw Group, we would love to hear from you. Please submit your resume and a cover letter outlining your relevant experience and why you are the ideal candidate for this role.
\n
Be careful - Don't provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad .
\n
Sign in to start saving jobs in your profile.
\n
Don't have a Jora account? Register with:
\n
Do you want to receive recommendations for similar jobs?
\n
By creating an email alert, I agree to Jora's Terms and Privacy Policy and can unsubscribe anytime.
Technical Sales & Trade Counter Specialist (Mon-Fri) • Parramatta, NSW, AU
At DKSH, our mission is to enhance lives by connecting people with exceptional products, services, and insights.As the trusted partner for companies looking to expand their reach in Asia and beyond... Show more
Bridgestone Mining Solutions Australia (BMSA).OTR (Off the Road) Tyre industry & is renowned for its global reputation for quality products, continuous improvement & cutting-edge applicatio... Show more
Territory Sales Manager - Companion Animal.Greater Adelaide and surrounding areas.The primary responsibility of the Territory Manager is to maximise sales across the company’s product range within ... Show more
We are seeking a technically strong and customer-focused.This role will support customers and internal teams with technical advice, troubleshooting and compliance knowledge.Provide technical suppor... Show more
The Sales Representative is responsible for driving sales growth and developing new business opportunities for a leading supplier of CNC machinery and woodworking equipment.The role focuses on buil... Show more
Audika is part of Demant, a world-leading hearing healthcare group that offers solutions and services to help people with hearing loss connect and communicate with the world around them.Worldwide t... Show more
MadisonAV is expanding its Performance Audio team and we are looking for a commercially driven Senior Sales & Business Development Specialist to lead growth across touring, rental, production a... Show more
We are seeking a driven and technically capable.Technical Application Sales & Support.Successful candidates may be based at.Motion branch within NSW or VIC.National Manager – Technical Applicat... Show more
Operations is the heart and soul of everything Amazon does.As member of the ACES (Amazon Customer Excellence Systems) and Quality team, you will solve complex challenges and contribute to the optim... Show more
Do you speak fashion? We're hiring! Let’s Chat!.Born in Australia, loved around the world.At Cotton On, we know good style goes well beyond what's in your wardrobe.We’re here to inspire, spark joy ... Show more
M & S Enterprises Australia Pty Ltd has been trading as Kazi's Super Market since 2010.Kazi's Super Market is a supermarket of Asian products, groceries, halal meats and other premium daily nee... Show more
Join one of Australia's leading electrical wholesalers as an Internal Sales/ Inventory controller Person and take your career to the next level with TLE Electrical.An exciting opportunity for FULL ... Show more
Share a new adventure with every customer as you introduce useful and practical products to their collection.With some of the most advanced technology in place, The North Face are serious about the... Show more
The Sales Engineer is the frontline representative of CAPS Australia, responsible for engaging with customers for the purpose of addressing enquiries, determining appropriate solutions and for sale... Show more
DXC's Insurance Software and BPS (ISB) helps insurers around the world modernize and run their core operations at scale by combining deep industry expertise, proven software platforms, and innovati... Show more
Power Systems Solution Sales – MV | NSW.Join our growing Power Systems team supporting Australia's electrification and energy transition .Drive growth across Medium Voltage and Power Distribution s... Show more
Step into a world of paint, colour, and innovation with PPG’s Australia and New Zealand Architectural business.As a global leader, we transform spaces across the region with trusted brands includin... Show more
Aveo Retirement Communities – North Shore and Northern Beaches communities.K package (base + super) + $5K car allowance + KPIs (OTE $100K+).Are you passionate about people and looking to build a me... Show more
Join a leading real estate agency recognised for integrity, innovation, and exceptional client service.At Hockingstuart Bankstown, we are committed to building lasting relationships within our comm... Show more
Fantastic entry level Buying role in Costco’s Head Office Develop a buying career in a global company.Competitive salary and benefits.We are seeking a motivated and organised ICS to join our collab... Show more
