Quality Administration Coordinator - Wagga Wagga

About the role

We are seeking a motivated Quality Administration Coordinator to lead and support the delivery of high-quality administrative services across our Murrumbidgee region.

Based in our Wagga Wagga office, this permanent full-time position plays a key role in ensuring administrative excellence, supporting continuous improvement initiatives, and fostering a collaborative, customer-focused culture.

Working closely with operational and service teams, you’ll provide leadership to administration staff while driving efficient systems, maintaining quality standards, and contributing to the ongoing success of our services. This is a role for someone who enjoys improving processes, leading people and making a meaningful difference behind the scenes.

Benefits & Perks

• A positive work culture by offering flexible work arrangements that support your wellbeing
• Ongoing professional development and supervision
• Increase your take home pay by salary packaging up to $15,900 + $2,650 meals and entertainment
• GPH Staff Conference
• Employer paid parental leave on top of the government PPL Scheme
• Free and confidential Employee Assistance Program

Duties

• Lead, mentor and support a high-performing administration team
• Coordinate quality assurance activities and support compliance with organisation standards
• Provide operational oversight to ensure efficient day-to-day administrative functions
• Identify opportunities to improve systems, process and administrative workflows

Skills & Experience

1. Qualifications in administration or a combination of relevant training and experience appropriate to the role
2. Proven ability to lead administration teams, build capability and drive a collaborative high-performing culture
3. Highly developed interpersonal, verbal and written communication and customer service skills and the ability to develop effective working relationships with stakeholders at all levels of the organisation
4. Excellent organisational skills including a demonstrated ability to manage multiple projects, competing priorities in a busy office environment
5. A continuous improvement mindset and a commitment to deliver high-quality outcomes

About Grand Pacific Health

What we care about most is supporting healthier, happier, more connected communities across NSW and the ACT.

We’re a for-purpose organisation delivering high-quality, low- or no-cost physical, mental and social health services. With over 25 locations across NSW and ACT we are a passionate team we’re here for everyone, especially those experiencing or at greater risk of disadvantage.

Interested?

Applications close: 5 October 2026. Shortlisting may begin prior to the closing date.

For more information contact: Nicole Puglisi, Commercial Services Officer, 02 64948800 or npuglisi@gph.org.au

Visit www.gph.org.au/employment to download the Position Description and Employee Benefits Guide, then click Apply to submit your application.

Please ensure your application addresses the selection criteria in the Position Description.

Our Commitment to Inclusion

We welcome applications from people with lived experience, Aboriginal and Torres Strait Islander communities, LGBTQIA+ communities, people from culturally diverse backgrounds, and people with disability.