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Night AuditorAccorHotel • East Melbourne, Victoria, Australia
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Night Auditor

Night Auditor

AccorHotel • East Melbourne, Victoria, Australia
3 days ago
Job description

We are seeking a detail-oriented and efficient Night Auditor to join our Front Office team. As a Night Auditor you will play a crucial role in ensuring smooth overnight operations and maintaining exceptional guest satisfaction.

Your role & responsibilities will include (but not limited to):

  • Balance daily transactions and prepare overnight reports with precision and accuracy;
  • Verify and reconcile guest accounts ensuring all charges are correctly posted;
  • Provide exceptional customer service during check-in check-out and throughout the night shift;
  • Assist guests with inquiries and resolve issues promptly and professionally;
  • Maintain a safe and secure environment for both guests and employees;
  • Follow and complete the Night Audit checklist to ensure all required tasks are accomplished;
  • Collaborate with other departments to address any discrepancies or concerns;
  • Generate and distribute various financial and operational reports and
  • Support the front desk team with administrative tasks as needed.

Qualifications :

Our ideal candidate will have the following qualifications and attributes (bit not limited to):

  • Experience in a similar role (essential);
  • Proficiency in Excel and Opera Cloud;
  • Strong analytical skills with attention to detail;
  • Ability to uphold security and confidentiality procedures;
  • A guest-centric mindset with the ability to adapt in a fast-paced environment and
  • Flexibility to work overnight shifts on a rotating schedule and working day shifts on an as required basis.


Additional Information :

  • Valuable Savings and Perks: Enjoy discounted car parking right on site plus exclusive deals on food & beveragemaking every day at work rewarding as well as affordable.

  • Global Accor Privileges: Get access to special Accor family and friends room rates across the globe along with additional staff discounts at Accor hotels worldwideperfect for your next getaway or a holiday with loved ones.

  • Development and Opportunities: At Accor your growth is our priority. Join us for outstanding career development with world-class training and opportunities to advance across our global network.


Remote Work :

No


Employment Type :

Part-time


Experience: years
Vacancy: 1

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Night Auditor • East Melbourne, Victoria, Australia