Quality Coordinator

Job Description

About the company/role

\n

Our client is a well-known national food manufacturer supplying a range of dairy products to major retailers across Australia. This is a newly created Quality Coordinator role that will report directly to the Quality Manager. This role is full-time and the working hours are 08:30am-5pm Monday-Friday. This role is casual to begin with but has permanent opportunities.

\n

Duties

\n

\n
• Maintain and control quality documentation, ensuring records are accurate, compliant, and effectively filed within established systems.
\n
• Coordinate and participate in internal audits, including GMP and PRP programs, and support continuous improvement activities.
\n
• Assist with external audits and certification requirements, including Food Safety Excellence, Kosher, Halal, and regulatory inspections.
\n
• Manage non-conformance reports (NCRs), investigate quality issues, and drive timely corrective and preventive actions.
\n
• Investigate customer complaints, liaising with internal teams to support root cause analysis and resolution.
\n
• Develop and maintain HACCP documentation for new products, processes, and extended shelf-life initiatives.
\n
• Create, review, and implement quality forms, records, labels, and documentation used across the manufacturing floor.
\n
• Conduct mock recalls, annual NIP reviews, and other food safety verification activities to ensure ongoing compliance and audit readiness.
\n

\n

Skills/experience

\n

\n
• Tertiary qualifications in Food Science/ Microbiology or a related disciple
\n
• QA experience working with a dairy manufacturer is very advantageous
\n
• Previous QA experience in the food/ beverage industry is essential
\n
• Strong knowledge of HACCP, GMP, PRPs, FFSE
\n
• A self-starter with drive and enjoys being challenged
\n
• Excellent communication skills and ability to communicate effectively with different stakeholders in the business
\n

\n

Culture & Benefits

\n

\n
• This is a casual role to begin with permanent opportunities for the right candidate.
\n
• This is a supportive working environment.
\n
• Parking onsite.
\n