Doggy Daycare Supervisor (2IC)

Job Description

Dogs deserve the world, so we built them one!

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Due to continued growth, Bowie Grooming & Dog Daycare is looking for an experienced Doggy Daycare Supervisor (2IC) to join our passionate team.

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This is an opportunity to support in leading a premium canine care facility where every pup is treated like family. Working closely with the Bowie Manager, you'll help oversee the day-to-day operations of the daycare, support and develop the team, and ensure every dog receives exceptional care in a safe, engaging and enriching environment.

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If you're looking to take the next step in your career, are a natural leader, thrive in a fast-paced environment, and genuinely believe dogs deserve the very best, we'd love to hear from you.

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Bowie forms part of the TotalFusion Platinum precinct, located beneath Australia's largest premium health and wellness destination.

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Our premium dog daycare and grooming facility has been purpose-built to provide a home away from home for our clients' furry best friends. From professional grooming and pampering treatments to engaging daycare experiences, every service is designed with canine wellbeing at its heart.

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About TotalFusion Platinum

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Nestled at the intersection of nature and modern design, TotalFusion Platinum is the largest health and wellness precinct in the Southern Hemisphere.

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Featuring premium training facilities, world-class group fitness studios, luxury wellness spaces and industry-leading recovery services including infrared saunas, hot and cold pools, cryotherapy, red light therapy, PEMF, HOCATT, Normatec and more, our precinct is dedicated to helping people and their pets thrive.

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The Opportunity

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As our Doggy Daycare Supervisor (2IC), you'll play an integral role in supporting the Bowie Manager with the daily operation of Bowie while helping to create an exceptional experience for both our canine guests and their owners.

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You'll lead by example, foster a positive team culture and ensure the highest standards of animal welfare, safety and customer service are maintained every day.

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Key Responsibilities

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• Support the Manager with the day-to-day operation of Bowie Grooming & Dog Daycare
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• Lead the team on the floor and confidently oversee operations in the Manager's absence
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• Assist with onboarding, training and ongoing development of team members
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• Ensure exceptional standards of dog welfare, safety, cleanliness and operational excellence
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• Deliver outstanding customer service and build strong relationships with clients
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• Help create a fun, positive and engaging environment for every dog in our care
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• Maintain high presentation standards across the facility
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About You

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You'll be someone who genuinely loves working with dogs, enjoys leading people and takes pride in delivering exceptional service.

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You'll ideally have:

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• Previous leadership, supervisory or team leader experience
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• Experience working within a dog daycare, grooming salon or animal care environment
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• Excellent communication and organisational skills
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• A proactive attitude with the confidence to lead by example
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• A genuine passion for animal welfare and enrichment
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• The flexibility to work a rotating roster, including weekends when required
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As part of the Bowie and TotalFusion family, you'll enjoy:

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• Complimentary TotalFusion Membership (eligibility applies)
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• Working in a premium, modern and air-conditioned facility
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• A supportive and collaborative team environment
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• Ongoing learning and professional development opportunities
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• Staff discounts across the TotalFusion Australia brand
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• Opportunities for career progression across the wider business
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• All equipment and resources provided
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• A workplace where dogs genuinely come first
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Every day you'll work alongside passionate professionals who love what they do, while making a real difference in the lives of our clients and their furry best friends.

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If you're ready to take the next step in your animal care career and help lead one of Brisbane's most premium dog daycare facilities, we'd love to hear from you.

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