NDIS Care Coordinator

Salary: $78,272.00 - $78,272.00

Job Type: Contract

Location: Brisbane

Job Category: Community Services and Development

About ATSICHS Brisbane

ATSICHS Brisbane is a not-for-profit community owned health and human services organisation delivering on the unique health and wellbeing needs of Aboriginal and Torres Strait Islander people in greater Brisbane and Logan. We pride ourselves on providing health and human services, our way - supporting our people and community in our commitment to create a flourishing future and lasting legacy for them and their families.

ATSICHS Brisbane is committed to promoting the wellbeing, protection, and cultural safety of all children and young people. Our recruitment and screening practices reflect our zero-tolerance approach to child abuse and our dedication to creating culturally secure environments where children feel safe, respect, and empowered.

ATSICHS Brisbane is a member of the Institute for Urban Indigenous Health (IUIH).

See more at our website - www.atsichsbrisbane.org.au

Job Description

To perform this role, it is essential that the person is an Aboriginal or Torres Strait Islander person. It is therefore a genuine occupational requirement under section 25 of the Anti-Discrimination Act 1991.

About The Role

You can access the full Position Description by visiting our website under 'Join Our Team'.

The NDIS Care Coordinator is an entry-level role designed for individuals looking to build a career in the NDIS sector. You'll work closely with experienced NDIS Support Coordinators to learn how to assist participants in navigating their NDIS plans, connecting with services, achieving their goals and building their capacity. This is a great opportunity to develop foundational knowledge of the NDIS while making a meaningful impact on the lives of our community members. Full training and mentorship will be provided to help you grow into a Support Coordinator role.

Duties

• Support participants in understanding the basics of their NDIS plans and available supports.
• Assist in linking participants with appropriate service providers, community resources, and culturally safe supports.
• Learn to develop simple action plans in collaboration with Support Coordinator, focusing on short-term goals.
• Provide administrative support, including maintaining case notes and ensuring compliances with policies.
• Observe and participate in meetings with participants, families, and stakeholders to gain hands‑on experience.
• Develop a strong understanding of culturally safe and person‑centred approaches to service delivery.
• Participate in training and mentoring opportunities to build skills for future career progression.

Culture

Enjoy working in an organisation that makes a difference in the community. Join our friendly and supportive Support Services team that will help you grow personally and professionally.

Why Join Us?

• Annual base salary $78,272 plus superannuation (depending on qualifications and experience).
• 1-year full-time contract, with the possibility of extension.
• Career development - A clear pathway to becoming a NDIS Support Coordinator.
• Meaningful impact - Help empower Aboriginal and Torres Strait Islander people to access the supports they need.
• Supportive team - Work in a culturally safe and community-driven environment.

Desired Skills and Experience

• Certificate IV or higher qualifications in Health Care, Social Assistance, Community Services, Administration and/or one year disability/age care experience.
• Demonstrated ability to record accurate and consistent case notes.
• Demonstrated ability to work with a minimum of direction and to effectively communicate with and work collaboratively as part of a multi-disciplinary team, and to contribute to the development of creative and innovative services.
• Strong organisational skills and ability to work independently and/or as part of a team.
• Ability to communicate with sensitivity and effectively with Aboriginal and Torres Strait Islander people.
• Sound knowledge of Microsoft Suite Applications.
• Current Drivers Licence (QLD).
• Current National Police Clearance or ability to obtain.
• Working with Children's Crad (Blue Card) or be eligible to apply.
• Disability Worker Screening (Yellow Card) or be eligible to apply.
• Willing to travel to our other locations.

Desirable

• Previous experience of working with Aboriginal & Torres Strait Islander clients.
• Previous experience in working with the National Disability Insurance Scheme (NDIS).
• Previous experience in case management and coordination activities using a clients information system.
• Demonstrated ability to meet targets and performance outcomes.

COVID-19 Requirement

• Immunisation history showing you have received two doses of a Covid-19 vaccine is encouraged.

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