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Randstad
Events AdviserRandstad • Melbourne, VIC, AU
Events Adviser

Events Adviser

Randstad • Melbourne, VIC, AU
3 days ago
Job description

Job Description

Randstad is proud to partner with a leading government utility organization dedicated to serving local communities across Melbourne. We are seeking an experienced Event Advisor to manage the logistics and delivery of a vital community engagement program.

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Position Overview

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  • Pay Rate: $69 - $75 per hour + super
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  • Location: Hybrid | Office base with travel to various community locations
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  • Contract Length: Initial contract until November 2026, with potential to extend
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Note: Flexibility is required to attend events outside of standard business hours when necessary.

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Role Responsibilities

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You will oversee the end-to-end delivery of Customer Care Days and community events at local halls. These events provide face-to-face support for customers navigating billing and account changes following the rollout of a new system.

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Key responsibilities:

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  • Event Logistics: Book venues, manage event logistics, coordinate equipment, and oversee pack-down.
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  • Scheduling & Data: Use the event booking system to develop schedules and analyze customer data to strategically target future event locations.
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  • Stakeholder Coordination: Lead pre-brief meetings and collaborate with Customer Experience teams to ensure events are fully staffed with customer consultants.
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  • Community Engagement: Build relationships with community networks, local councils, and Not-For-Profits (NFPs) to expand event reach.
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  • Reporting: Compile monthly reports on performance, customer numbers, and key themes to share insights with the broader business.
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  • Comms Support: Work with the wider Communications team to develop event briefs, invitations, and materials.
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Key Selection Criteria

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  • Event Experience: Proven experience in the end-to-end planning, delivery, and evaluation of community or public sector events.
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  • Logistics & Budgets: Strong organizational skills with experience managing supplier relationships and project budgets.
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  • Communication: Empathic and inclusive communication style, with the ability to confidently brief teams and engage with a diverse public.
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  • Data & Reporting: Ability to interpret data trends to build strategic reports and schedules.
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  • Risk Management: Demonstrated ability to identify and mitigate operational, safety, and reputational risks.
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  • Qualifications: Tertiary qualification in Marketing, Communications, Event Management, or equivalent corporate experience. Government or utility sector experience is highly desirable.
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At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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Events Adviser • Melbourne, VIC, AU

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