Service Manager (Port Botany)

Job Description

Transdev John Holland Buses – Port Botany NSW

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We are seeking a Service Manager to lead the maintenance team at our Port Botany bus depot. You will be responsible for managing over 35 staff in the day-to-day workshop operations ensuring that maintenance standards and practices are efficiently and safely adhered to.

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This is an excellent opportunity for an experienced workshop leader to take ownership of a large, multi-trade maintenance operation and play a key role in supporting Transdev John Holland's transition toward electric vehicle technology.

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About Us:

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Transdev John Holland Buses welcomes approximately four million customers to our services in the eastern, south-eastern and central Sydney areas each month.

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Delivering vital connections to the Sydney Trains, Ferries and Light Rail Network, we enable people to live, work and play every day by providing our safe, sustainable services on some of Australia's busiest bus routes. We're passionate about serving our communities and our team of Journey Makers – as they're known – are proud to do so.

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About the role:

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As Service Manager, you will lead a team of more than 35 automotive maintenance and workshop staff responsible for ensuring the safety, reliability and compliance of one of Sydney's busiest bus fleets. You will oversee asset management, manage budgets, drive continuous improvement in workplace safety initiatives and partner closely with Operations to deliver contractual performance outcomes.

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This is a day shift role to work 6am-2.30pm Monday to Friday.

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Key responsibilities:

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• Provide effective management and guidance of all the maintenance and repair activities;
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• Utilise the most efficient and cost-effective means to ensure contract requirements are met on a daily basis;
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• Ensure parts and materials are available and monthly budgets are managed;
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• Negotiate with suppliers for provision of service and materials required in maintaining the fleet;
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• Work with Operations to provide financial management through modelling, financial application to risk, budget setting, P&L monitoring and analysis per team, cost control and reduction;
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• Implement, train and maintain Health, Safety, Environment and Quality (HSEQ) policies and procedures with employees;
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• Oversee team performance, including coaching, performance management and development to improve skills;
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• Ability to manage monthly budgets
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About you:

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You are a proven Leader with demonstrated experience in fleet maintenance leadership roles, leading multi trades staff across the maintenance workshops. This includes a clear understanding of Heavy Vehicle regulations and extensive asset management experience at a senior level in a transport operation and highly regulated environment.

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Ideally we are looking for the successful candidate to possess the following:

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• Current NSW Motor Vehicle Trade Certificate (MVTC) + TAFE Cert III Heavy Commercial Vehicle Mechanical Technology (essential qualifications)
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• NSW HC License preferred (must be MR or above)
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• Knowledge and experience with Electronic Based Maintenance System (HxGN EAM) highly desirable
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• Relevant tertiary qualification in transport, business or related discipline – highly desirable
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• Heavy Vehicle Inspection Ticket (TAFE Statement in HVAIS Examiner Training) is strongly preferred
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What we Offer:

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• A monthly rostered day off (RDO).
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• Tools, boots and uniforms supplied.
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• Career development opportunities including the latest electrical vehicle technology.
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• Free site parking.
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• FREE Opal card is offered for free travel on buses, ferries, trains and light rail 7 days a week (work and personal use).
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• Free staff bus to the depot from Redfern station (departure times vary).
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• Competitive salary package as per site EBA
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Please note that applicants who do not have a current NSW Motor Vehicle Trade Certificate (MVTC) + TAFE Cert III Heavy Commercial Vehicle Mechanical Technology will not be considered.

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We're proud to be an equal opportunity employer.

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We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of race, gender, indigenous status, age, religion, sexual orientation, disability, veteran status, or any other diverse status. We want to reflect the diversity of the communities we serve and strongly encourage applications from all backgrounds and communities. If you need any reasonable adjustments during the recruitment process, just let us know when we contact you.