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Customer Experience Manager Dan Murphy's Berwickendeavour group careers • Berwick, Victoria, Australia
Customer Experience Manager Dan Murphy's Berwick

Customer Experience Manager Dan Murphy's Berwick

endeavour group careers • Berwick, Victoria, Australia
8 days ago
Job description

Customer Experience Manager Dan Murphys Berwick Share your spirit

If customer satisfaction was a competition youd be the winner. As one of our Customer Experience Managers youll channel your engagement and entrepreneurial spirit to create tailored in store customer experiences and inspiring merchandising that keep our community returning to Dans!

Were looking for a passionate people leader who has a genuine desire to make better happen; for themselves and others around them through team development and trailblazing leadership. This role provides critical operational exposure across the business and the opportunity to kick start a career adventure with Dan Murphys.

The ROLE:

  • Motivate and lead your team to deliver a world class customer experience which promotes customer loyalty and contributes to revenue growth
  • Encourage team to invest in education and dream big about their career - because working at Dans is an adventure
  • Lead the way with in store tasks delivering regular coaching and mentoring to store team to inspire them to continuously improve
  • Create an environment that enables team to come as they are because you know that diversity is the magic that makes good culture
  • Build a culture that is centred around understanding your community utilising customer feedback as a pillar in your decision making

The YOU:

  • YOU use initiative and intuition to understand your team and inspire them to make a difference for each other and our customers
  • YOU are passionate about people development and motivate others to dream big and reach their potential
  • YOU are no stranger to a fast-paced environment and use forward thinking in your decision making
  • YOU bring energy to those around you by being your authentic self and by always doing the right thing for your team customers and community
  • YOU use an inspiring and collaborative approach to communication and use this to drive your teams commitment


How we take care of our PEOPLE:

An exclusive discount card for Dan Murphys BWS and other Endeavour Group brands including ALH pubs. Through our partnership with Woolworths youll also enjoy discounts at Woolies supermarkets and BIG W. Endeavour Wellbeing Support our Employee Assistance Program that offers critical incident support career conflict nutrition and lifestyle money family legal and employee assistance. Grow your career within Dan Murphys and the wider Endeavour Group network.

If drinks excite you - and youre close-enough on the requirements wed love to hear from you!

Candidates will be required to complete a functional screening assessment as part of the recruitment process.


We are together creators

Were big but part of something much bigger. Dan Murphys is one of a number of brilliant retail businesses like BWS ALH Hotels Pinnacle Drinks within the Endeavour Group. Together we create the moments that bring millions of people together. And together we have more fun create more opportunities and score a lot more goals. Were serious about having a good time - creating a safe inclusive and fun place to work. Were all about creating a more sociable future - for our customers and each other.

#WeAreTogetherCreators #ComeAsYouAre #FeelTheEnergy #DreamBig #LeaveYourMark #DanMurphys #DrinkBetter #EndeavourGroup

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.


Remote Work :

No


Employment Type :

Contract


Experience: years
Vacancy: 1

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Customer Experience Manager Dan Murphy's Berwick • Berwick, Victoria, Australia

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