•Own the technology experience, not just the ticket
•Hands on | Customer Service | Problem Management | AI Tools
•Melb CBD office | WFH flexibility | Staff Discounts | Study Assistance
This is an opportunity for an experienced technology support professional who believes great IT support should be proactive, personal and continually improving.
This isn't a role for someone who simply wants to work through a ticket queue. You'll be encouraged to challenge processes, identify recurring pain points, use data and emerging technology to improve services, and take genuine ownership of the user experience.
This is an opportunity for an experienced technology support professional who believes great IT support should be proactive, personal and continually improving.
This isn't a role for someone who simply wants to work through a ticket queue. You'll be encouraged to challenge processes, identify recurring pain points, use data and emerging technology to improve services, and take genuine ownership of the user experience.
Desktop Support Specialist • Melbourne, AU
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