Medical Receptionist

Job Description

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Health & Co is a community‑minded healthcare group that supports GPs so they can focus on what matters most: caring for families across Australia. Clinics joining the Health & Co family enjoy stronger patient connections and happier teams, all while continuing to provide the warm, personal care their communities rely on. It’s a partnership built on respect, trust, and a genuine commitment to better health for everyone.

The Opportunity \n

We are looking for a Casual Medical Receptionist to join Bourke Street Clinic to be a key team member working collaboratively within the practice, providing high quality customer service all patients.This role will see you managing a busy front desk reception, welcoming patients to the Centre, supporting health care professionals as well as general administration duties.

What's in it for You \n

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• Stand out with a provided uniform that reflects your professionalism.
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• Employee benefits to support your mental and physical wellbeing.
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• Enjoy dental discounts for both you and your loved ones.
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• Reap the rewards of a competitive hourly rate.
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Key Responsibilities \n

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• Greeting patients and welcoming them into our Centre.
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• Collecting & entering patient details into the database.
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• Scheduling appointments (when required).
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• Answering telephone calls & enquiries.
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• Administration support and other ad hoc duties.
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Our Ideal Candidate \n

To excel in this role, you'll possess:

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• Exceptional customer service skills with previous customer service experience an advantage.
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• Excellent communication skills including a professional & personable telephone manner.
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• Detail-orientated.
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• Ability to multi-task and prioritise.
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• Knowledge of Pracsoft/Medtech is an advantage.
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• Ability to work as part of a multifaceted team and independently.
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• Neat and professionalpresentation.
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Why Choose Us \n

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• By becoming a part of our accomplished team, you'll access:
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• A dynamic work environment rooted in purpose and values.
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• Ample training, development opportunities, and internal growth pathways.
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• The chance to make your mark in a company dedicated to fostering Australia's well-being.
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ForHealth Group is committed to diversity and inclusion. We welcome applications from people with: Aboriginal and Torres Strait Islander ancestry; disability; culturally and linguistically diverse groups; the LGBTIQA+ community; veterans; carers; refugees; and people of all ages. ForHealth Group fosters a safe, respectful, and inclusive organisation culture which aims to eliminate behaviours that are unlawful and not in line with the 10 things that make us tick (our Values).

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