Key Account Manager - Leisure NSW

Bringing the best of Suntory to Oceania

By harnessing the best of Suntory from across Australia and New Zealand, Suntory Global Spirits and Suntory Beverage & Food Oceania have created a multi-beverage powerhouse – Suntory Oceania.

Our 40 market-leading brands, including Jim Beam® and Maker's Mark® Bourbon, Hibiki® Japanese Whisky, Canadian Club® Whisky, -196, V Energy, Maximus, and Suntory BOSS Coffee, are powered by five distribution centres, more than 1,500 Suntorians and two local manufacturing sites. With full end-to-end control of our portfolio, we pioneer new beverage experiences, inspired by innovation and craftsmanship.

The Opportunity

Reporting to the National Business Manager, Leisure & Vending, the role of Key Account Manager - NSW Leisure & Foodservice leads a portfolio of state-based customers and drives sustainable sales and profit growth across New South Wales.

In this varied role, you will develop customer strategies, negotiate trading terms, manage promotions and deliver profitable growth across a portfolio with significant revenue responsibility.

This role doesn’t just focus on Account Management, a key focus is also business development – how can the Suntory Oceania footprint expand within this particular channel, so we’re looking for someone who doesn’t shy away from a healthy does of cold calling!

What You'll Do

• Develop and execute customer growth strategies across the NSW Leisure and Foodservice channel
• Develop new business to drive sustainable growth to the channel
• Build and maintain strong Joint Business Plans (JBPs) with key accounts
• Negotiate trading terms and commercial agreements that deliver win-win outcomes
• Manage customer forecasts and contribute to the Integrated Business Planning (IBP) process
• Deliver revenue, volume, profit and market share objectives
• Manage customer investment, trade spend and P&L performance within budget
• Lead the execution of national promotional programs at a state level
• Partner closely with Regional Business Managers, Field Managers and field teams to maximise in-market execution
• Build genuine, long-term customer relationships that drive business outcomes

What you'll bring

We're looking for a commercially minded relationship builder and business developer who combines strategic thinking with strong execution capability.

You'll ideally bring:

• Experience in Key Account Management, Account Management or Business Development within FMCG, Foodservice, Grocery, Wholesale, Beverage or related industries
• Strong commercial acumen and financial literacy
• Experience managing forecasts, trade spend and customer profitability
• Excellent negotiation and influencing skills
• Strong analytical capability and confidence interpreting data
• Exceptional planning, organisation and stakeholder management skills
• Ability to juggle often competing tasks and customer needs
• A proactive, self-motivated approach and the ability to work autonomously
• A collaborative style with the ability to build strong relationships across diverse teams

What's in it for you

• Grow your career – we like to promote from within and have incredible learning and development opportunities around the world.
• Drive transformation and innovation in a future-fit operating model.
• Generous incentive program for all of our permanent employees.
• An inclusive parental leave policy for both primary and secondary caregivers.
• Birthday leave – enjoy a day off to celebrate your birthday.
• Gradual return to work to help you transition back from parental leave.
• Work in a culture that values diversity, collaboration and growth.
• Flexible working – flexible hours and hybrid working.
• We are committed to giving back to our communities, so we provide you with volunteer leave to do so.

Our DEI Commitment

At Suntory, we recognize that diverse knowledge, perspectives, and backgrounds contribute to our collective success. We are committed to fostering a diverse, equitable, and inclusive workplace where all individuals can bring their whole selves to work every day, regardless of race, color, religion, gender identity or expression, sexual orientation, disability, neurodiversity, or differing abilities, age, or any other protected characteristic.

Our recruitment and selection processes are designed to highlight what Suntory offers as an employer while allowing candidates to share their unique skills and experiences. We understand that career trajectories vary, and if you believe your experience/background can benefit our team, we encourage you to apply. We endeavor to make our interview process as inclusive as possible and offer reasonable accommodations as needed. Together, we can cultivate a workplace where everyone can thrive and propel our mission of Growing for Good.