Senior Business Analyst - Payments

Job Description

Job Title

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Senior Business Analyst - Payments

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Job Description

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About Us:
\n Rabobank is the world's leading specialist in food & agribusiness banking. One of our key strengths lies in our people who have a deep understanding of agriculture & are committed to adding long‐term value for clients. Our commitment to our employees & clients is at the heart of everything we do.

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The role:

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Join us at a pivotal moment in our payments modernisation journey as we build the capabilities, processes & platforms that will support the future of real‐time payments.

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As a Senior Business Analyst - Payments, you will play a critical role in shaping & delivering a new payments platform, working across business, technology & operations to drive meaningful change. Acting as the glue between stakeholders, product teams & delivery partners, you will lead complex analysis activities, facilitate strategic discussions & ensure business needs are translated into practical, scalable solutions.

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This is a highly visible role within our Chief Product Office department requires strong payments expertise, exceptional stakeholder management skills & the ability to navigate complex delivery environments while influencing outcomes at all levels of the organisation.

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This is a fixed‐term contract, with possibility to convert to extend or convert to permanent.

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Top Role Accountabilities & Responsibilities

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• Partner with Product Owners/Leads to shape initiatives, define scope, & align outcomes to product strategy & business objectives
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• Lead complex business analysis activities across multiple initiatives, ensuring clear problem definition, value, & success measures
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• Engage stakeholders to identify, analyse, & validate business needs strategic requirements
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• Facilitate workshops & collaboration across business & technology teams to drive alignment & decision‐making
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• Conduct discovery & impact assessments, including process, regulatory, customer, & market analysis
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• Analyze & document current & future state processes, customer journeys, requirements, user stories, & business impacts
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• Support the design & evaluation of solutions that balance customer, business, & technical needs
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• Contribute to target operating model design, solution delivery, testing, & business acceptance activities
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• Support change implementation through process documentation, training, & adoption activities
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• Manage risks, issues, dependencies, & requirements traceability throughout the initiative lifecycle
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To be successful in this role, you will bring:

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• Proven experience as a business focussed Senior Business Analyst in banking or financial services
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• Proven experience working on payments projects
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• Working knowledge of Temenos highly regarded
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• Demonstrated ability to lead analysis workstreams & operate independently in complex delivery environments
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• Strong stakeholder engagement skills, with the ability to influence at senior levels
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• An ability to translate customer insights into clear business opportunities & structured requirements
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• Strong analytical, facilitation, & storytelling capability
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• Experience working in agile environments
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• Excellent communication skills, with the ability to convey complex concepts to both technical & non-technical audiences
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• A confident, collaborative mindset, with the ability to challenge constructively & drive better outcomes
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To succeed in this role, you'll bring:

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• Extensive experience as a Senior Business Analyst within banking or financial services, with a strong focus on delivering business outcomes
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• Proven success working on payments‐related initiatives, with a solid understanding of the payments landscape
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• Experience with Temenos will be highly regarded
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• A demonstrated ability to lead analysis workstreams, navigate ambiguity, & operate autonomously within complex delivery environments
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• Exceptional stakeholder management skills, with the confidence & credibility to influence & engage senior leaders
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• The ability to translate customer insights, business needs, & strategic objectives into clear requirements & actionable opportunities
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• Strong analytical thinking, facilitation, & storytelling capabilities, enabling you to bring stakeholders on the journey
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• Experience working in Agile delivery environments, collaborating effectively across cross‐functional teams
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• Outstanding communication skills, with the ability to simplify complex concepts for both technical & non-technical audiences
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• A collaborative & proactive mindset, with the confidence to challenge constructively, drive meaningful conversations, & deliver better business outcomes
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Our Values

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Rabobank Australia values inclusion, belonging, & positive experiences for all. Our work environment, our benefits, & the way we live our values, "Client Driven", "Responsible", "Professional" & "Cooperative" make it a great place to work. We welcome applicants from diverse backgrounds.

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Please let our Talent Acquisition team know if you need any accommodations to make our opportunities more accessible to you