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Parts Interpretertvh • Sydney, New South Wales, Australia
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Parts Interpreter

Parts Interpreter

tvh • Sydney, New South Wales, Australia
10 days ago
Job description

We are seeking an energetic Parts Interpreter with a primary focus on providing exceptional customer service and expert parts advice to our customers over the counter and via telephone and email.

Responsibilities include:

  • Customer support and enquiries via email telephone and counter sales

  • Interpret customer requests for parts

  • Order entry and processing

  • Provide updates to customers on order status pricing product range and estimated delivery times

  • Provide assistance to external Sales and Warehouse teams as required

About you Skills experience and qualifications:

  • Demonstrate a passion for customer service with previous retail and/or customer service experience

  • Prior experience as a Parts Interpreter or Parts Manager in a trade retail or similar environment

  • Expert knowledge of mechanical materials handling agricultural industrial or automotive parts is preferred

  • Excellent customer service and professional communication skills

  • Attention to detail and a can do attitude

  • Confident computer skills including the ability to learn an in-house ERP system

  • You may have an interest in cars construction machinery forklifts tractors and more.

  • You may have a service or parts background or want to move away from working on the tools.

Whats in it for you

Youll be part of a people-centric culture where your well-being matters. We offer:

  • Recognition programs andincentives for your performance

  • The opportunity to join a dynamic global company that is a leader in its field

  • Opportunities for professional development including access to LinkedIn Learning and many in-house/external training courses

  • Health and Wellness program and company commitment to sustainable growth

People are at our heart

TVH is a global business with a family atmosphere where people are at the centre. We value clarity mutual respect kindness and open communication. Our people are down-to-earth easy toworkand engage with. We welcome differences and celebrate new ideas.

About TVH

TVH is a parts specialist for quality parts and accessories for material handling industrial vehicles and construction and agricultural equipment. Working at TVH is opting for a company that excels as an international market leader and is well-known for its unstoppable craving for innovation.

If this sounds like the opportunity for you clickApply and submit both your resume and cover letter. Please note only short-listed candidates will be contacted.


Employment Type : Full-Time
Experience: years
Vacancy: 1

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Parts Interpreter • Sydney, New South Wales, Australia