Dynamics 365 Customer

Job Description

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XPT Software Australia Pty Ltd | Contract

Dynamics 365 Customer \n

Melbourne, Australia | Posted on 05/20/2026

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• XPT SoftwareAustralia PTY Ltd, incorporated in 2016, is a Software Services company
  
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• XPT works with topclients across Australia in Banking, Insurance, Telecom,Retail, Energy, Mining and Manufacturingdomains.
  
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• We have 120+technocrats in Australia working at our clientlocations.
  
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• XPT SoftwareAustralia is part of group companies which has globalpresence across India & Europe.
  
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• We have served100+ clients globally, fulfilling their onsite-offshoreneeds.
  
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Job Description TechnicalLead – Dynamics 365 Customer Insights Journeys & Power Pages Roles andResponsibilities \n

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• Lead the design andimplementation of solutions using Dynamics 365 Customer Insights –Journeys (Real-time Marketing) and Power Pages (Power Portal) .
  
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• Architect scalable and securecustomer engagement solutions, including customer journeys,segmentation, email marketing, and event management .
  
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• Design and develop PowerPages portals with custom UI, authentication, and role-based access.
  
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• Provide technicalleadership and mentorship to development teams; enforce codingstandards and best practices.
  
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• Translate businessrequirements into technical design documents and scalablearchitectures .
  
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• Configure and customize:
  
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• Customer Insights Journeys(segments, triggers, journeys, forms, emails)
  
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• Power Pages (Liquidtemplates, web roles, content, site settings)
  
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• Develop custom solutionsusing:
  
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• Power Platform (PowerAutomate, Power Apps)
  
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• Integrate Dynamics 365 with externalsystems and third-party applications using APIs, Azure services, ormiddleware.
  
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• Implement security models ,including authentication (Azure AD B2C, external identity providers) andauthorization.
  
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• Drive CI/CDimplementation , environment management, and deployment strategiesusing Azure DevOps.
  
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• Conduct technicalreviews, code reviews, and solution validations .
  
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• Collaborate withstakeholders, business analysts, and architects to ensure successfuldelivery.
  
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• Ensure compliance with dataprivacy, governance, and performance standards .
  
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• Dynamics 365 CustomerInsights – Journeys (Real-time Marketing)
  
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• Power Pages (Power Portal)development
  
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• Expertise in MicrosoftDataverse and data modeling.
  
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• Proficiency in:
  
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• Liquid templating
  
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• Experience with PowerPlatform tools (Power Apps, Power Automate).
  
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• Strong integrationexperience using REST APIs, Azure Functions, Logic Apps .
  
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• Knowledge of securityframeworks , authentication (OAuth, Azure AD B2C), and role-basedaccess.
  
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• Experience in solutiondesign, architecture, and technical leadership .
  
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• Familiarity with DevOpspractices , CI/CD pipelines, and environment management.
  
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• Strong problem-solving,analytical, and debugging skills.
  
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• Excellent communication andstakeholder management abilities.
  
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PreferredSkills \n

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• Microsoft certificationssuch as:
  
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• MB-260 (Customer DataPlatform Specialty)
  
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• Experience with CustomerData Platforms (CDP) and customer data unification.
  
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• Exposure to AI-drivenpersonalization and customer analytics .
  
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• Knowledge of eventmanagement modules in Customer Insights Journeys .
  
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• Experience with AzureIntegration Services (Service Bus, API Management).
  
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• Familiarity with front-endframeworks and UX best practices .
  
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• Experience working in Agile/Scrumenvironments .
  
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• Domain experience inindustries like Retail, BFSI, Healthcare, or Telecom .
  
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