Motor Claims Consultant

Job Description

Motor Claims Consultant - Join a Leading Specialist Insurer in Adelaide.

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Ready to step into a more technical, relationship-driven claims role with a major player in the Australian insurance market?

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This opportunity sits within a highly respected specialist insurer known for its expertise in commercial motor, heavy motor, fleet, transport, and logistics insurance. With a strong national presence and backing from a major insurance group, the business is recognised for its deep industry knowledge, robust claims capability, and long-standing broker relationships across Australia.

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This is not your typical high-volume, transactional claims role – you'll be working across more complex motor portfolios where service, technical understanding, and stakeholder management really matter.

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What's in it for you?

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• $80,000-$85,000 + Super
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• Adelaide CBD office (with WFH flexibility)
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• Hybrid working model with strong team collaboration
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• Exposure to complex, commercial and heavy motor claims
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• Broker-facing role with a strong relationship focus
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• Manage a portfolio of approx. 200-250 ongoing claims
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• Work within a well-established, market-leading insurance environment
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Your Key Responsibilities:

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• Manage end-to-end motor claims
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• Coordinate repairs and liaise with suppliers and assessors
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• Build and maintain strong relationships with a dedicated panel of brokers
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• Provide updates and guidance to stakeholders throughout the claims process
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• Ensure accurate documentation and compliant file management
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• Negotiate fair and commercially sound outcomes
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• Contribute to initiatives that improve efficiency and claims performance
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Who we're looking for:

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• Experience in commercial motor, heavy motor, fleet, or well-developed domestic motor claims
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• Strong communication and stakeholder management skills
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• Highly organised with strong attention to detail
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• Confident using claims systems and Microsoft Office
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• Customer-focused with a proactive, solutions-driven mindset
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• Stable employment history and openness to developing within insurance
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If you're looking to move into a more technical, broker-facing claims role within a specialist motor insurance environment, this is a standout opportunity.