Manager - Project Cargo Services, AU/NZ

Job Description

Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

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Our Mission is to recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

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Primary Responsibilities include, but are not limited to:

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Pricing Engagement, PRJ-Flagged Revenue and P&L Performance

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• Strategize & organize pricing efforts via PRJ Quote system to review and improve bid performance for Project Cargo Services (PCS) opportunities (Quarter-on-Quarter / Year-on-Year bid award rate to be tracked) to align with department's goal for PRJ-Flagged revenue growth in Australia/New Zealand
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• Perform evaluations on quality of bid submissions to improve RFQ success rate
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• Quarterly review of P&L performance for Australia/New Zealand with Regional Vice-President of South Pacific & Director of Project Cargo Services for South Asia.
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Sales and Account Development

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• Develop sales & engagement strategy, in collaboration with Sales & Account Management teams to build sales pipelines (Dynamics CRM; Quarter-on-Quarter / Year-on-Year PRJ-Flagged revenue to be tracked)
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• Support retention efforts on existing PCS accounts
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Operations Excellence

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• Collaborate with Product teams to drive carrier & service provider performance to meet or exceed service expectations from customers in accordance with Company's compliance policies (zero incidents/disputes resulting from actions within PCS control)
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• Manage & oversee project/site executions, equipment selection & deployment through detailed planning in accordance with project execution plan & Boots-on-the-Ground supervision
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• Onboard competent service providers and carriers in accordance with Company's policies & in collaboration with relevant internal stakeholders (Service Provider Management, Product teams, etc.)
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• Review carriers' terms & conditions on booking/fixture note for breakbulk shipments & accelerate for resolution when necessary
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• Maintain strict PPE discipline during project/site executions & responsible for the conduct & behavior of service providers on site
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• Work with Districts in Australia/New Zealand to ensure all PCS shipments are correctly flagged in Company's systems & resolve data discrepancies, if any, when necessary
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• Ensure all PCS shipments are executed successfully without financial implications
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• Develop/institutionalize PCS knowledge to raise District competency in handling project cargo executions
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Requirement

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• Preferably possessing a tertiary qualification with over 10 years of freight operations experience specializing in over-sized, heavy-lift operations & project cargo.
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• Good knowledge of carrier terminologies, different modes of project cargo transportation, heavy lift equipment selection & deployment.
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• Good appreciation of risk assessment techniques & risk control strategies.
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• Good working knowledge in computer software applications including E-Mail, Excel, Word and PowerPoint.
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• Good interpersonal, communication and problem-solving skills.
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• Fluent in written and spoken English
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• Location: Jandakot area, Perth, Western Australia
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• Package: $84,180 + Superannuation + Health Bonus $5820 + Car Allowance $12,000 per annum (Total AU$102,000 excl. Superannuation)
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• This is a full time postion
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Reporting Structure

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• Direct reporting into Regional Vice President – South Pacific
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• Dotted to Director – Project Cargo Services, South Asia
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