Talent.com
Methodist Medical Group
Desktop Support TechnicianMethodist Medical Group • Melbourne, VIC, AU
Desktop Support Technician

Desktop Support Technician

Methodist Medical Group • Melbourne, VIC, AU
30+ days ago
Job description

Job Description

MedHealth are a purpose-built collection of industry leading health, medical and employment brands. Our unique and diverse capabilities come together to get the best possible health and employment outcomes for you and the people you support. We support whole populations to better outcomes, yet never lose sight of the individual we are working with to build a better life through work and health.

\n

Job Description

\n

Ready to be the technology professional behind every employee's screen? As a Desktop Support Technician, you will manage the complete lifecycle of end user computing devices from initial setup through to final disposal. You will also be a key collaborator with our TechBar and Service Desk teams, ensuring seamless support across the organisation. Here's what you'll be doing:

\n

    \n
  • Prepare and deploy laptops with precision, imaging and configuring them to the required specifications
  • \n
  • Welcome new team members by setting up their devices during induction, and assist departing colleagues by securely wiping their equipment
  • \n
  • Maintain meticulous records of all hardware assets, ensuring complete visibility of inventory
  • \n
  • Maintain a clean and organised build room as your operational centre, keeping it tidy, well stocked, and ready for action
  • \n
  • Extend device lifecycles through repairs, warranty claims and lifecycle management
  • \n
  • Ensure hardware is ready for redeployment to new users or responsible disposal in line with company policies
  • \n
  • Collaborate with TechBar and Service Desk staff to prioritise hardware requests and coordinate device deployments that keep our teams running smoothly
  • \n

\n

Qualifications

\n

Required:

\n

    \n
  • Basic understanding of Windows and Microsoft 365 environments.
  • \n
  • Familiarity with laptop imaging and deployment processes.
  • \n
  • Knowledge and experience in laptop physical maintenance and upgrades
  • \n
  • Strong attention to detail and organisational skills.
  • \n
  • Ability to manage multiple tasks and meet deadlines.
  • \n
  • Good customer service and communication skills.
  • \n
  • Experience with Microsoft Intune, Autopilot, or similar endpoint management tools.
  • \n
  • Knowledge of IT asset management practices.
  • \n
  • Understanding of secure data destruction standards.
  • \n
  • Experience supporting hardware lifecycle management.
  • \n

\n

Additional Information

\n

So why be part of the MedHealth Group?

\n

    \n
  • We offer hybrid working arrangements
  • \n
  • Employee discounts for health insurance, gyms, pools and travel club
  • \n
  • Novated leasing and salary sacrificing
  • \n
  • Paid parental leave
  • \n
  • Purchased Leave (up to 4 weeks)
  • \n
  • Employee Assistance Program
  • \n

\n

Our teams are making a difference to the community that we serve - be it through volunteering, helping to raise funds or working with our network of health providers, we connect our community partners to the support they need.

\n

We will not be able to support international applicants for this role.

\n

You are welcome here.

\n

Our fast-growing team of more than 4,000 people around Australia represent a huge array of life experiences, skills and ways of thinking. We value all these differences.

\n

We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQIA+ community, veterans, carers and Indigenous Australians to our team.

\n

We are happy to adjust our recruitment process to support accessibility needs.

Create a job alert for this search

Desktop Support Technician • Melbourne, VIC, AU

Similar jobs

Desktop Support Engineer (Australian only)

CareCone GroupMelbourne, AU

Desktop Support Engineer (Australian only).Need only Local (Australian) Candidate.Desktop Support Engineer Responsibilities and Duties.Oversee and update assigned support service requests.Handle da... Show more

 • Promoted

Technical Support Specialist

XRHealthWilliamstown, AU

Must hold Australian Permanent Residency (no sponsorship).Must be located close to Vermont (Australia) 3133 and hold a current Victorian driver's licence.Vermont, Vic, Australia 3133 (Hybrid role).... Show more

 • Promoted

Melbourne ICT System & Field Technician (Part-Time)

Network OverdriveMelbourne, AU

A Leading IT Solutions Company in Melbourne is seeking a part-time ICT System and Field Technician.Ideal for a 3rd Year IT student, the role involves customer service, technical support, and resolv... Show more

 • Promoted

Senior Analyst FTP Support

NABMelbourne, AU

Exciting opportunity for a Senior Analyst, FTP Support to join Technology Corporate Core team within CIO Corporate and Institutional Banking!.You'll join a high-performing business, backing talente... Show more

 • Promoted

Onsite IT Desktop Support Engineer - Creative Tech Team

Halcyon KnightsMelbourne, AU

A leading tech recruitment firm in Melbourne is seeking an IT Desktop Support Engineer to provide Tier 2 support in a fast-paced, creative environment.The role requires strong troubleshooting skill... Show more

 • Promoted

Junior Tech Support Specialist – Melbourne (Flexible Hours)

UmbracoMelbourne, AU

A technology company in Melbourne seeks a Technical Support Specialist to join their vibrant team.The role involves assisting customers with technical issues, collaborating with experienced colleag... Show more

 • Promoted

EUC Support Engineer - Desktop & End-User Expert

ALOIS AustraliaMelbourne, AU

A technology solutions provider is seeking a motivated EUC Support Engineer in Melbourne, VIC.The ideal candidate has over 3 years of experience in desktop and end-user support, capable of providin... Show more

 • Promoted

Data Center Technician — Hands-on Server & Networking Ops

N2S.GlobalMelbourne, AU

A leading data center services company in Victoria is looking for a Data Center Technician S3 responsible for maintaining server hardware and troubleshooting issues.The ideal candidate has over 2 y... Show more

 • Promoted

Support Technician

Appetency Recruitment ServicesMelbourne, AU

Friendly, supportive working environment.Minimum of 3 years of experience within an I.T support and network engineer role.Current Australian drivers licence and a reliable vehicle.Strong Microsoft ... Show more

 • Promoted

Applications Support Engineer

PaxusMelbourne, AU

Direct message the job poster from Paxus.Talent Acquisition Professional at Paxus.Melbourne (preferred) | Sydney | Brisbane | Canberra.NV1 required (Baseline may be considered).You'll troubleshoot ... Show more

 • Promoted

Service Desk Analyst - IT & AV Support

Court Services VictoriaMelbourne, AU

A governmental body providing judicial services in Melbourne is seeking a Service Desk Analyst to provide IT support.The role includes managing helpdesk requests, supporting audio-visual systems, a... Show more

 • Promoted

Desktop Support Analyst

CBRE Asia PacificMelbourne, AU

Direct message the job poster from CBRE Asia Pacific.HR Platform Support | Talent Acquisition | Cultivating Positive People-Centred Experience.Provide superior tech support for CBRE employees.Colla... Show more

 • Promoted

Level 1 IT Support Engineer — Grow in Cloud & Networking

Searchability®Melbourne, AU

A leading IT support company is looking for a Level 1 Support Engineer in East Melbourne, Victoria.This role offers genuine growth opportunities as you provide first-line technical support across M... Show more

 • Promoted

Support Technician

First Focus AUMelbourne, AU

You've been grinding remote tickets for years.You've tanked Azure outages and DPS'd your way through AD forests.Now it's time to squad up with a team that backs your skills, feeds your curiosity, a... Show more

 • Promoted

Field & Desktop IT Support Specialist

FujitsuMelbourne, AU

A leading IT solutions provider in Melbourne is seeking an experienced ICT Support Coordinator to provide Level 2 and Level 3 support across end-user computing environments.In this role, you will t... Show more

 • Promoted

Bytewize Vacancy 2026-2581 for Specialist Technicians

BytewizeMelbourne, AU

Bytewize Vacancy 2026-2581 for Specialist Technicians.Hoppers Crossing, Australia | Posted on 15/07/2026.Job Location Hoppers Crossing Secondary College.Technical Support to Schools Program (TSSP) ... Show more

 • Promoted

Looking For Part-Time Work? - Deliver with Uber Eats

Uber eatsKilmore, VIC, AU

Start Delivering with Uber Eats.Delivering with Uber Eats is an alternative to a part-time or full-time job and you can get your earnings weekly.Delivering with Uber Eats allows you to earn quick c... Show more

 • Promoted

Expression of Interest: ICT Support Technician - Victoria

The Good GuysSouthbank, VIC, AU

JB Hi-Fi Business and delivers a wide range of technology solutions and services specifically tailored to the Education sector.Led by established device programs and specialist technical services t... Show more

Bike Tech Support Specialist | Warranty & Repairs

Sram CorporationWilliamstown, AU

SRAM is seeking a customer-focused technical and warranty specialist to support bike dealers, distributors, and OEs on SRAM product lines from our Melbourne-area operations.You will provide profess... Show more

 • Promoted

Technician

Sime Darby Motors Retail (Australia) Pty LtdClayton, VIC, AU

Sime Darby Motors Retail (Australia) Pty Ltd.Denlo Volkswagen Parramatta – Join the Volkswagen Experience.If you are an experienced, motivated automotive service technician, an exciting opportunity... Show more