Warehouse Operations Manager NSW

Job Description

Since 1992, Device Technologies has been dedicated to improving patients' lives through leading edge technology and services, supplying hospitals and healthcare professionals with high-calibre medical solutions from around the world. Over 30 years, Device Technologies has developed a reputation for the quality, dedicated service and ongoing support provided by our people. With HQ in Sydney, the company continues to grow, representing over 200 trusted brands, and employing over 1000 highly skilled staff located across Australia, New Zealand and Asia.

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Geared towards optimal performance, our culture is built on empowering our people to achieve their goals, aligning with wider business objectives. We focus on productivity, continuous improvement, career development and leadership nurturing to foster a superior workforce.

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The opportunity...

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We have an exciting opportunity for a Warehouse Operations Manager to lead our NSW Distribution Centre operations. Reporting to the Distribution Manager ANZ, you'll take ownership of the safe, efficient and compliant running of our NSW warehouse, leading a dedicated team across inbound, storage, picking, packing, dispatch, returns and value-added services. This is a hands-on leadership role where you'll drive operational performance, develop your people, and ensure we consistently deliver exceptional service to our customers and partners.

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You'll work closely with our inventory, customer service, quality, compliance and commercial teams to optimise outcomes, champion continuous improvement, and play a key part in supporting Device Technologies' growth. If you're a strong operational leader who thrives in a fast-paced environment and wants to make a genuine impact on patient outcomes, this is the role for you.

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About you...

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At Device Technologies, we succeed through our commitment to five key values:

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Delivering Innovation -We constantly seek new ideas, technologies, and approaches to meet evolving customer needs and market demands. Through our innovation we continually adapt and transform for our people, our customers and our future success.

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Seeking Collaboration -By embracingcollaborationwe tap into diverse perspectives, skills, and resources to drive innovation, solve complex problems, and achieve common goals.

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Taking Ownership -We embrace accountability and initiative. It fosters trust, collaboration, and empowers our people to drive success through proactive responsibility.

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Practising Good Business -We strive to embody integrity, responsibility, and sustainability. It involves ethical conduct, transparency, and a commitment to social and environmental stewardship.

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Championing the Customer -By placing customers at the heart of decision-making and operations, we enhance experiences, foster loyalty, and collectively strive to improve patient outcomes.

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Our ideal candidate for this role aligns with these values.

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Our ideal candidate is an experienced and hands-on operations leader who brings out the best in their team while keeping safety, quality and service front of mind. You take ownership of performance, lead from the floor, and are comfortable making decisions in a dynamic, fast-moving environment. You build strong relationships across the business, communicate clearly at every level, and are driven by continuous improvement and better ways of working. With sound commercial acumen and a genuine customer focus, you balance service, cost and productivity while never compromising on compliance. Above all, you're resilient, adaptable and outcomes-focused, and you share our commitment to improving patients' lives.

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Experience required:

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• Minimum 5 years' experience in warehouse, distribution or logistics management roles
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• Demonstrated experience leading warehouse teams in a fast-paced operational environment
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• Strong understanding of warehouse operations, service delivery, safety and compliance requirements
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• Experience developing and managing operational KPIs and performance improvement initiatives
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• Proven ability to lead, motivate and develop high-performing teams
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• Experience with ERP, WMS and warehouse technology platforms
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• Strong commercial and financial acumen with budget management experience
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• Experience managing operational change and continuous improvement initiatives
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• Medical device, healthcare, pharmaceutical or regulated industry experience (desirable)
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At Device Technologies we are motivated by the opportunity our equipment provides to change people's lives. We have a clear vision to ensure all our people feel valued and respected, can be themselves and can flourish as contributors to the success of our business.

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Our promise is all qualified applicants will receive consideration for employment without regard to diversity of race, gender, sexual orientation, religion, ethnicity, disability, age and all the other wonderful characteristics that make us different.

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Please note: Device Technologies will undertake pre-employment checks via our accredited background check provider for the successful candidate to ensure that Device Technologies is meeting legislative obligations and the information a candidate provides is accurate. For all roles, an offer of employment will be subject to the following pre-employment checks: identity check, reference checks, right to work in location (checks for visa holders), police integrity. By proceeding and applying for the role, you acknowledge our hiring process and agree to undertake the required pre-employment checks if successful.

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It is also a mandatory requirement for certain roles within our organisation, where the successful applicant may be required to present certifications and/or vaccinations status as per role requirements. Evidence of certificates or vaccination status will be requested during the interview process by management to qualify fit for role and prior to any offer.