Agile Project Manager - ACT

Job Description

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• Lead high-impact projects with a variety of customers
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• Hybrid work with flexibility
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• Can be located in Canberra, Perth or Sydney
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About Us

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At Canon Business Services (CBS), we're a technology solutions partner for ambitious organisations. Across Australia, New Zealand and the Philippines, we help customers move past roadblocks, embrace opportunities and achieve real business outcomes through smart technology, business process and workplace solutions. By combining deep expertise with a focus on outcomes, we help organisations move faster, work smarter and unlock what's next.

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What makes CBS different is our people and our solutionist mindset. We don't jump to quick fixes, we look deeper, ask the right questions and work closely with our customers to solve what really matters. Through our Truly Care approach, we listen with curiosity, plan with expertise and deliver with efficiency, building trusted partnerships that create lasting value and real results.

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When you join CBS, you'll be part of a business that invests in your growth and development. You'll have the opportunity to work alongside talented experts, contribute to meaningful outcomes for customers and take on new challenges that help you build your career. Together, we're creating smarter solutions, delivering real results and making a genuine impact for the organisations we support.

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About the Role

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As an Agile Project Manager within Canon's IT Services PMO, you'll play a key role in delivering complex technology projects that help customers achieve meaningful business outcomes. You'll work across a diverse portfolio of IT software application projects, from planning through to successful delivery.

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This is a highly visible, customer-facing role where you'll partner with internal specialists, customers, vendors and senior stakeholders to keep projects on track, manage risks, solve challenges and deliver value. If you enjoy variety, building strong relationships and leading teams through complex project environments, this is an opportunity to make a genuine impact.

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This role can be located in Canberra, Sydney or Perth and reports directly to the Manager PMO.

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Scope of the role includes:

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• Lead the end-to-end delivery of multiple customer projects using Agile delivery practices
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• Manage project scope, schedules, budgets, resources and quality outcomes
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• Manage scope changes and other project variations following project change control process
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• Facilitate Agile ceremonies including sprint planning, stand-ups, reviews and retrospectives
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• Build strong relationships with customers and key stakeholders across project lifecycles
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• Proactively identify, manage and mitigate project risks, issues and dependencies
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• Coordinate delivery teams, technical specialists and third-party partners
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• Prepare and present project updates, dashboards and status reports to governance forums
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• Manage project change requests and ensure commercial impacts are appropriately controlled
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• Maintain accurate project forecasts, resource plans and revenue projections
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• Support smooth transitions from project delivery into ongoing operational support
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About you

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You're an experienced project professional who enjoys bringing people together to achieve a common goal. You can confidently engage with stakeholders at all levels, navigate competing priorities and keep projects moving forward, even when challenges arise.

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You thrive in fast-paced environments where no two projects are the same. You're comfortable balancing commercial outcomes with customer expectations and have a practical, solutions-focused approach to problem solving.

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Most importantly, you're someone who takes ownership, communicates clearly, builds trust quickly and is passionate about delivering quality outcomes for customers.

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Key skills and experience include:

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• Minimum 7+ years' experience as a customer-facing Project Manager delivering complex IT software application projects across mid-market and enterprise environments
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• Proven success leading projects using Agile, Scrum or iterative delivery methodologies
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• Strong stakeholder management skills with the ability to influence and build credibility across all levels
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• Experience managing multiple concurrent projects with competing priorities
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• Sound commercial acumen, including budget, forecasting and change control management
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• Strong risk, issue and dependency management capability
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• Excellent written and verbal communication skills, including project reporting and presentations
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• Experience using project delivery tools such as Microsoft Project, DevOps and the Microsoft Office suite
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• Ability to work collaboratively with technical teams, customers, vendors and business stakeholders
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• Strong problem-solving skills with the ability to analyse issues, identify root causes and drive effective outcomes
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What's in it for you

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We believe in the power of an inclusive and diverse workforce. We trust you will bring your authentic self to work and we will focus on making sure that together, we make a strong contribution to the broader community in which we operate. Where possible, flexible working arrangements are the norm, as we know a better work-life balance can improve your motivation, performance, and productivity.

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As an equal opportunity employer focused on strengthening our inclusive culture, all applicants will be considered and we welcome applications from people of all ages, cultures including Aboriginal and Torres Strait Islander peoples, abilities, religious beliefs, national origin, sexual orientation and gender identities. Benefits/perks may vary depending on the nature of your employment with Canon Group and the country where you work.

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All applicants must be eligible to work in the country they are applying to at the time of application.

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Successful applicants will be notified of next steps.