Sales Manager Contact Centre

About us

At Splendwereon a mission to fundamentally change the way people own andoperatea vehicle. With a strategic focus on rideshare we provide our customers with straightforward no-strings-attached access to vehicle ownership. But wearentjust about fast-tracking the transition to green mobility leading the way globally in reducing the carbon footprint of the transportation sector by transitioning our fleet to electric vehicles.

Youllbe excited to work in this role if...

• Youget excited bybuilding and coaching high-performingsales teams andget a buzz out of watching your people grow.

• Youreeager toleadan ambitious fast-growing businessthatsfast-tracking the shift to electric vehicles.

• Youreenergisedby data and love using it to sharpen strategy and unlock more value from a pipeline.

About the role

Based out of our Sydney HQ the Sales Manager plays a key role in helping Splend hit and exceed its sales and growth targets. Leading a team of 11 phone-based Sales Consultants across VIC and NSW youll deploy strategies training and insights to help the team succeed while helping execute the Splend Global Excellence Sales program across Australia. Were looking for someone with big ambitions and a genuine interest in building an effective and scalable sales platform to help us achieve our goals.

What youll be doing

• Leadcoachand develop a team of 11 phone-based Sales Consultants across VIC and NSW driving performance and career growth.

• Help execute theSplendGlobal Excellence Sales program embedding best-practice processes and standards across the team.

• Drive sales growth lead conversion callqualityand customer upgrades across the phone-based sales function.

• Manage performance across multiple lead channels ensuring the team is resourced and prioritised to maximise conversion and pipeline quality.

• Use sales and pipeline data to inform performance decisions coachconsultantsand ensure the CRM is fullyleveragedforaccuratereporting.

What youll bring to Splend

• 3 years experience in a sales leadership role having led a team of 5 sales repscoachingand developing team members to deliver exceptional performance.

• Experience managing multiple lead channels within a sales contactcentreenvironment.

• Comfortable working with data using it to manage performance andidentifyopportunities within the sales pipeline.

• Strong working knowledge of CRM systems and pipeline management with a naturally collaborativepositiveand energetic leadership style.

• Able to travel occasionally to VIC as needed.

Our benefits

Commission: earn based on your performance with uncapped commission

Day off for your Birthday!

Salary packaging with 15% employer contributions for Electric Vehicles

Dedicated Learning & Development platform

Employee Assistance Program

Socials: budget for team andcompany widesocial initiatives

Our Process

1. Intro with our Talentteamtounderstandyour backgroundaspirationsand answer your questions.

2. Interview with the hiring manager to discuss your experience and how it aligns with this role.

3. Where it applies well ask you to complete a practical case study.

4. Final interview to discussSplendslong-term vision and to check any remaining questions.

Diversity & inclusion

At Splend we value diversity and inclusion and consider it key to our success. Were dedicated to fostering a workplace where everyone is respected and supported. We celebrate differences in race gender age sexual orientation religion and ability seeking diverse perspectives to drive us forward.

If this role sounds like you butyourenot quitesureifyou meet every requirement apply in the whole person-your attitude your potential and whatyoudbring to the team-not just a checklist of hear from you than have you talk yourself out of it.

When you apply let us know if there are any reasonable adjustments we can make to accommodate you during the interview process.

We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.

Required Experience:

Manager

Employment Type : Full-Time
Experience: years
Vacancy: 1