Description
Whats the role
As aCustomer Service Officer you will be the first point of contact for customers visiting our branch and will work to create a welcoming and supportive experience from the moment they walk in. You will engage in meaningful conversations to uncover their needs utilising your knowledge of Westpacs financial products and services to support their holistic banking needs. By addressing their everyday banking queries and referring them to the right specialists in Home Loans or Business Banking you will help ensure each customer receives tailored support and guidance. No two days are the same and each interaction is an opportunity to make a genuine difference in our customers financial wellbeing!
This is an 18 month max term contract branch-based role and the part time hours (27.5 hours per week) are across and inclusive ofMonday to Friday.
What will I need
No banking experience No problem. At Westpac were committed to your success from day one. You will receive comprehensive training on our banking products and services and our supportive team will provide hands-on guidance and resources to help you master everything you need to flourish in your new role. Were here to empower you with the knowledge and skills to thrive and advance your career with us!
Why join us
Were obsessed with becoming our customers #1 banking partner for life and were looking for people who are passionate about helping us achieve that return were committed to making Westpac the best place to work in the country. Here are just a few of the ways were already doing that:
Create your future today
To get started simply click on the APPLY or APPLY NOW button.
Were all about creating a supportive and inclusive community. We welcome everyone no matter your age gender background or abilities. We also provide additional support to welcome our veterans Indigenous Australians and neurodiverse community.
If you need any adjustments during the recruitment process you can find out more information and additional contact details by visiting thePeople with Disability and/or needing Accessibility Requirementspage on ourwebsite.
We may close this job advertisement earlier than the advertised closing date if suitable candidates are identified. We encourage you to apply as soon as possible.
Required Experience:
Unclear Seniority
Employment Type : Part-Time
Experience: years
Vacancy: 1
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