About the Business
MK & KY Painting Services Pty Ltd is an established Sydney painting and construction-
services business delivering residential and related painting works for builders, developers and
private clients.
Our operating model involves coordinating a substantial network of painting subcontractors
across multiple projects throughout Sydney and NSW.
As the volume and complexity of our contractor, project and operational workflows have
increased, we are seeking an experienced Operations & Procedures Specialist to analyse and
improve our business processes, procedures and operating systems.
About the Role
This role is focused on analysing how work moves through the business and developing
practical improvements to efficiency, consistency, cost control and service delivery.
You will review workflows across:
• project intake;
• quotations;
• subcontractor allocation;
• scheduling;
• procurement;
• project delivery;
• variations;
• quality issues;
• contractor payments;
• tenders;
• customer handovers; and
• completion processes.
You will prepare and implement improved SOPs and procedures, analyse operational
performance, recommend process improvements and assist management with introducing
appropriate workflow and automation tools.
Key Responsibilities
• Analyse existing operational methods, workflows and procedures.
• Prepare workflow maps and identify bottlenecks, duplicated work and control
weaknesses.
• Develop and revise SOPs, procedures, checklists and operational documentation.
• Review subcontractor onboarding, allocation, communication, performance and
payment processes.
• Develop contractor and operational KPIs and reporting.
• Analyse operational costs, delays, rework, defects and workflow performance.
• Review and improve procurement and supplier-evaluation procedures.
• Improve tender, quotation and bidding workflows.
• Analyse customer-enquiry, quotation and sales-handover procedures.
• Evaluate appropriate digital and AI-enabled workflow tools.
• Assist with implementation of approved process improvements.
• Monitor compliance with revised procedures and recommend ongoing improvements.
Essential Requirements
• Bachelor degree or higher in Business Management, Engineering Business
Management, Operations Management, Supply Chain/Logistics, International
Business/Trade or a closely related discipline.
• At least two years of relevant professional experience in operations, project
coordination, business-process improvement, supply-chain/service-provider
operations or a related field.
• Demonstrated experience developing or improving SOPs and operational procedures.
• Experience analysing workflows, operational information and KPIs.
• Strong stakeholder and service-provider coordination skills.
• Strong analytical, organisational and written communication skills.
• Professional English communication skills.
Highly Regarded
• Experience in construction, trade services, contractor-based operations, logistics or
supply chain.
• Contractor/service-provider onboarding and performance-management experience.
• Procurement, supplier, quotation or tender-process experience.
• Continuous-improvement experience.
• Familiarity with workflow automation or AI-enabled business tools.
• Mandarin language capability, given regular operational communication with
Mandarin-speaking subcontractors.
Operations & Procedures Specialist • Auburn, NSW, AU
Set Bullet Icons Remove Bullet Icons.Parramatta Region | Onsite Parking | Global Organisation.A well-established global organisation in the industrial and manufacturing sector is seeking an exper... Show more
Teamwork, passion, curiosity, diversity, sustainability, creativity, humility, and customer satisfaction are our daily motivation.You love fashion and want to transmit this passion to our team and ... Show more
A prominent UK university is seeking a Digital Heritage and Operations Manager to lead the development of digital services.This role involves managing user-centred services, overseeing digitisation... Show more
SunDrive is an Australian solar technology start-up on a mission to unlock solar’s full potential.Only 1% of the world’s energy needs are currently met by solar, yet today’s solar technology is fas... Show more
Process Improvement Facilitator.Since 2011, THE ICONIC has redefined the future of retail in Australia and New Zealand.As the #1 fashion e-commerce & lifestyle destination in the region, our e-... Show more
Permanent, full-time opportunity.Multi-disciplinary team within a person-centred organisation.Join an organisation committed to making a positive difference in the lives of others.As a Vision Austr... Show more
Salted Stone is a full-service global growth agency and HubSpot Elite Partner looking for a permanent full-time Senior HubSpot Solutions Strategist to join our growing APAC Solutions team.Your miss... Show more
Locum cover is required from 10 August - 30 October 2026.Consultant/Staff Specialist/Vmo.Please note that all rates are inclusive of superannuation, taxes, and casual loading, where applicable.Must... Show more
A healthcare company in New South Wales is seeking a Pricing & Master Data Administrator to maintain accurate customer and pricing master data.This role involves processing wholesaler rebates, mana... Show more
For over 50 years, Each has stood beside individuals and communities, helping people live healthier, more fulfilling lives.We put people at the heart of everything we do, surrounding them with a ne... Show more
A community care provider is seeking an Operations Coordinator in Summer Hill, NSW.You will coordinate the rostering of support workers while ensuring compliance with guidelines and high standards ... Show more
Kitchen Food Company is a leading manufacturer of high-quality food products, serving customers across the country.We pride ourselves on our commitment to excellence, innovation, and sustainable pr... Show more
A proud West Australian company, our client has been in service for close to a century.Due to business demand and company growth, the team is now looking to strengthen its operational accounting te... Show more
Turner Bros Commercial is an industry leader in the design, supply, project management and installation of internal and external solar shading systems, automatic shading control systems and hospita... Show more
Safety Partner | Processing Operations.At Tassal, our purpose is Sustainably Feeding Tomorrow.As Australia's aquaculture leader and a leading seafood brand, safety is fundamental to how we operate ... Show more
Senior Communications Engineer - Critical Communications.Homebush NSW 2140, Australia Req #106.At BAI Communications, we keep Australians, from the cities to the outback, connected, and the signifi... Show more
Endpoint Services Administrator.Life Days are the Leidos way of recognizing that we all need extra time to take care of life.By working slightly more than the minimum weekly hours (2 hours per week... Show more
Busways Group is looking for a Customer Feedback & Investigations Officer at Ryde Depot in New South Wales, Australia.This key role involves managing customer feedback, responding to enquiries, and... Show more
Johnson & Johnson MedTech in North Ryde, NSW, Australia, seeks a Quality professional to ensure storage and distribution meet stringent quality and regulatory standards across ANZ operations.You wi... Show more
Get AI-powered advice on this job and more exclusive features.Direct message the job poster from Knight Frank Australia.Associate Director, Talent Acquisition | Knight Frank Australia.At Knight Fra... Show more
