Advice Strategy & Change Lead

We are seeking a talented individual to join our Mercer Super team. This role will be based in Sydney or Melbourne. This is a hybrid role that has a requirement of working at least three days a week in the office.

This is an opportunity to help shape and deliver Mercer Super’s advice proposition across both intrafund and retail advice. Working closely with senior leaders and a wide range of internal and external stakeholders, you'll be supporting strategy, service experience, governance, change delivery and adviser engagement to help improve member outcomes, strengthen retention and growth, and support Mercer Super’s position in the market.

We will count on you to:

• Support the ongoing development and execution of Mercer Super’s intrafund and retail advice strategy, aligned to broader business priorities
• Translate data, market insights and stakeholder perspectives into clear recommendations, presentations and communications for senior leaders
• Lead and support change initiatives that improve advice services, adviser experience and business readiness across impacted teams
• Build and maintain relationships with advisers, licensees, internal business partners and suppliers to support growth, service delivery and continuous improvement
• Oversee service delivery, governance, reporting, risks and controls across advice-related suppliers and business activities
• Contribute to projects, regulatory change and strategic initiatives that impact Mercer Super’s advice proposition and member experience
  
  

What you need to have:

• Demonstrated experience in superannuation, financial advice, wealth, or a related financial services environment
• Experience supporting strategy, change delivery, governance or business improvement initiatives in a complex regulated setting
• Strong written and verbal communication skills, with the ability to turn complex information into clear insights and practical recommendations
• RG146 compliance
  
  

What makes you stand out:

• Experience working with intrafund advice models, retail advice networks or external advisers and licensees
• Understanding of superannuation operations, advice business models, and the regulatory environment affecting advice and member outcomes
• Experience engaging with senior stakeholders and preparing high-quality presentations or papers for leadership, boards or committees
  
  

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being
  
  

Applications can be considered from candidates who have the appropriate approval to work in Australia. Successful applicants will be required to complete a criminal & bankruptcy check prior to commencement of employment.

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Applications will only be considered from candidates who have the appropriate approval to work in Australia. Successful applicants will be required to complete a Criminal & Bankruptcy check prior to commencing of employment.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

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